Washington, 20004, DC,
United States
Morning Consult Technographics
Morning Consult Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Morning Consult and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Morning Consult employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Morning Consult has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Rippling Onboarding for Onboarding in 2021, TeamSupport SnapEngage for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Morning Consult is running and its propensity to invest more and deepen its relationship with Oracle , Rippling , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Morning Consult revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Morning Consult intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Morning Consult Tech Stack and Enterprise Applications
Morning Consult ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Morning Consult implemented Oracle NetSuite ERP to establish a cloud-based core accounting and revenue platform aligned with its ERP Financial requirements. The implementation focused on operationalizing Order to Cash and revenue accounting workflows to support a growing revenue organization and to align contract processing with ASC 606 revenue recognition rules. The implementation name Oracle NetSuite ERP appears in operational job requirements and daily transaction handling.
The deployment emphasized modules and configurations for contract setup, invoicing, revenue recognition schedule management, accounts receivable, and accounts receivable aging and collections. Configuration work included automated invoice scheduling to reflect contract invoicing terms, transaction setup to support GAAP and ASC 606 compliance, and month-end invoicing reconciliation routines used in monthly, quarterly and annual close activities. NetSuite was used to create and distribute client invoices via email and online portals and to maintain customer account records used by revenue accounting staff.
Integrations were explicitly built around the Customer Relationship Management system, with Salesforce cited as the upstream system for deal entry and customer data that is processed into Oracle NetSuite ERP. Data flows supported deal processing from commercial teams into the ERP for invoicing and revenue recognition, and reconciliation touch points were established between CRM and ERP records to support collections and dispute resolution. Operational coverage centered on the revenue accounting department and the commercial team, where Billing and Revenue Accounting staff manage Order to Cash execution and respond to AR inquiries.
Governance and process redesign accompanied the rollout, with the creation of controls and documentation for PO processing, invoicing, collection activities and customer account management. The role profile for a Billing and Revenue Accountant documented responsibilities for contract review, transaction entry in the ERP, support for external audit requests and internal control documentation, embedding process ownership in the finance organization. Implementation decisions prioritized compliance with ASC 606 and US GAAP and the orchestration of month-end close activities through Oracle NetSuite ERP.
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Morning Consult HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rippling | Legacy | Rippling Onboarding | Onboarding | HCM | n/a | 2021 | 2021 |
In 2021, Morning Consult implemented Rippling Onboarding as part of a consolidated Rippling deployment. The US deployment centralized HR, payroll, onboarding, offboarding, and reporting under the Onboarding category to streamline employee lifecycle workflows.
Rippling Onboarding was configured to provision identities and automate onboarding and offboarding workflows, with payroll and reporting modules integrated into a single SaaS control plane. Functional capabilities implemented included automated user provisioning, payroll feed orchestration, new hire paperwork and benefits enrollment workflows, and centralized reporting for operational visibility. The architecture emphasized a single source of HR truth and direct identity provisioning to downstream services.
Operational scope covered the United States and governance shifted toward centralized HR operations enabled by standardized onboarding checklists and automated provisioning sequences. Morning Consult reported savings of approximately 500 hours per year across onboarding, offboarding, and reporting, and an 84 percent reduction in payroll processing time, enabling a two person operations team to support rapid headcount growth. The deployment strengthened integration between identity provisioning and payroll as an operational control to reduce manual handoffs.
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Morning Consult AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Morning Consult implemented TeamSupport SnapEngage on their website. Morning Consult uses TeamSupport SnapEngage as a Chatbots and Conversational AI solution to support customer service and web engagement functions, aligning the Company Application Category Business Function relationship between Morning Consult, TeamSupport SnapEngage, Chatbots and Conversational AI, and online support operations.
The implementation centers on a web chat widget and conversational flows typical of Chatbots and Conversational AI deployments, including scripted bot responses, session handoff to human agents, and transcript capture for follow up. Configuration work emphasized routing rules and scripted workflows to triage inbound inquiries and automate responses to common questions while preserving human escalation paths.
Operational coverage is focused on Morning Consult public web properties where the chat interface captures visitor interactions and surfaces conversation records to support staff. The deployment was integrated into existing support workflows through agent interfaces and transcript review processes to ensure chat interactions feed into day to day support handling and case follow up.
Governance for the TeamSupport SnapEngage deployment established standard response templates, escalation workflows, and monitoring of chat transcripts for quality and consistency. Rollout and ongoing management prioritized conversational script updates and routing rule maintenance to keep automated handling aligned with support team capacity and business priorities.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Morning Consult Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Morning Consult eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2024 | 2024 |
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Morning Consult CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Morning Consult ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Morning Consult PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Morning Consult TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Morning Consult IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Morning Consult CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Morning Consult
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Morning Consult Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||