Detroit, 48201, MI,
United States
MotorCity Casino Hotel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by MotorCity Casino Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 MotorCity Casino Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MotorCity Casino Hotel has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2015, Microsoft Dynamics GP HR for Core HR in 2015, Norstar Nortel VoIP for PBX, VoiP and Phone Systems in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MotorCity Casino Hotel is running and its propensity to invest more and deepen its relationship with Microsoft , Cornerstone OnDemand , Symphony Talent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MotorCity Casino Hotel revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MotorCity Casino Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP HR | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, MotorCity Casino Hotel implemented Microsoft Dynamics GP HR as its Core HR application. The deployment covered core human resources functions for the Detroit property, supporting a workforce of approximately 3,000 employees across talent acquisition, employee records, benefits, and labor relations. Implementation activity aligned with day-to-day HR operations including responding to State of Michigan unemployment requests and corporate Verification of Employment forms. The rollout engaged HR staff in operational tasks such as bi-weekly new hire orientation and full life-cycle recruiting workflows.
Configuration work focused on employee master data and case file management, enabling structured recordkeeping for employee files and VOE processing. Microsoft Dynamics GP HR was configured to support benefits and compensation administration workflows and to document safety and compliance activities. The implementation incorporated recruiting workflow support and onboarding orchestration tied to MotorCity Casino Hotel’s applicant tracking system to manage sourcing, screening, and new hire intake. Auditing of HRIS Great Plains records was conducted to ensure accuracy of employee data during configuration and cutover activities.
Operational integrations centered on orchestration with the hotel’s ATS for onboarding handoffs and with HR administrative workflows for unemployment and VOE handling, rather than named external HR systems. The system was scoped to support HR, recruitment, benefits administration, and union relations teams on site in Detroit, incorporating grievance note capture and case accompaniment through initial grievance steps and mediation. Day-to-day transactional processing was organized around bi-weekly orientation and standardized HR intake processes.
Governance measures emphasized data accuracy and auditability, with routine reconciliation of employee files and an audit trail for VOE and unemployment responses. Process changes included formalizing full life-cycle recruiting workflows inside Microsoft Dynamics GP HR and documenting grievance handling steps within HR case records. The deployment narrative reflects a structured Core HR implementation that integrated personnel recordkeeping, onboarding, benefits administration, and compliance workflows within the Microsoft Dynamics GP HR application.
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Learning and Development | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Telephone Magic | Legacy | Norstar Nortel VoIP | PBX, VoiP and Phone Systems | Collaboration | n/a | 2019 | 2019 |
In 2019, MotorCity Casino Hotel implemented Norstar Nortel VoIP to provide enterprise telephony for its Detroit property. The Norstar Nortel VoIP deployment addressed the companys PBX, VoiP and Phone Systems requirements and was managed by the inhouse network engineering team responsible for Windows servers and Active Directory.
The implementation focused on core PBX capabilities, including call routing, extension management, voicemail and management of both wired and WiFi VoIP endpoints. Administration and ongoing configuration work included provisioning, troubleshooting and routine performance tuning of the Nortel phone system, with operational procedures aligned to property communications needs.
Operational management of Norstar Nortel VoIP ran alongside the organizations Windows server and Active Directory environment and required coordination with the Property Management System for propertylevel communications workflows. Governance was maintained through IT operational ownership, documented company procedures and onsite network engineering, with responsibilities covering administration, analysis, troubleshooting and ensuring systems operated within company policy.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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