Mount Pocono, 18344, PA,
United States
Mount Airy Casino Resort Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mount Airy Casino Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Mount Airy Casino Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mount Airy Casino Resort has purchased the following applications: Agilysys Guest App for Customer Experience in 2025, Adobe ColdFusion for Apps Development in 2013, Trustwave SSL for Secure Sockets Layer (SSL) in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mount Airy Casino Resort is running and its propensity to invest more and deepen its relationship with Agilysys , Adobe Systems , Trustwave or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mount Airy Casino Resort revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mount Airy Casino Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys Guest App | Customer Experience | CRM | n/a | 2025 | 2025 |
In 2025 Mount Airy Casino Resort implemented Agilysys Guest App to deliver a contactless mobile guest journey that is aimed at reducing front desk wait times and increasing on property revenue. The deployment ties Agilysys rGuest Express Mobile to the Zaplox mobile key SDK and the property's door locks, aligning to Apps Category .
The implementation configures Agilysys Guest App to support mobile check in and mobile checkout workflows, digital room keys and guest profile interactions through the rGuest Express Mobile guest experience and CRM capabilities. Key provisioning and credential lifecycle management are handled through the integrated Zaplox mobile key SDK, while the guest app surfaces reservation and billing touch points to shorten arrival processing and extend in property sell opportunities.
Integrations are explicit between Agilysys rGuest Express Mobile and Zaplox, with direct connections to the property door lock hardware for digital key issuance and verification. Operational scope is centered on the Mount Airy Casino Resort property in Mount Pocono, Pennsylvania, and the rollout primarily touches front desk operations, rooms operations and IT security for credential management and mobile device support.
Governance adjustments focus on revised check in and check out workflows, staff training on mobile key provisioning and incident response for lost or revoked mobile credentials. The implementation emphasizes orchestration between the guest app, the guest experience CRM and the door lock control plane to maintain secure on property access and consistent guest experience.
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe ColdFusion | Apps Development | PaaS | n/a | 2013 | 2013 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trustwave | Legacy | Trustwave SSL | Secure Sockets Layer (SSL) | CyberSecurity | n/a | 2013 | 2013 |
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