Asheville, 28805, NC,
United States
Mountain Glass Arts Technographics
Mountain Glass Arts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mountain Glass Arts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Mountain Glass Arts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mountain Glass Arts has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Nicer SmallChat for Chatbots and Conversational AI in 2019, GoDaddy Webmail for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mountain Glass Arts is running and its propensity to invest more and deepen its relationship with Oracle , Nicer Studio , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mountain Glass Arts revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mountain Glass Arts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mountain Glass Arts Tech Stack and Enterprise Applications
Mountain Glass Arts ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 Mountain Glass Arts implemented Oracle NetSuite ERP to handle ERP Financial operations for its small US based business, consolidating core accounting and commerce related financial workflows. The deployment is centered on using Oracle NetSuite ERP on their website to connect front end sales and order capture with back end billing and ledger posting, supporting finance and e commerce touchpoints across the company.
The implementation focuses on category aligned financial capabilities typical of ERP Financial platforms, including general ledger, accounts receivable, accounts payable, invoicing and order to cash orchestration, configured for a 10 person organizational footprint. Governance is organized around centralizing transactional finance activities and automating billing flows, with the Oracle NetSuite ERP instance serving as the single system of record for online sales receipts and financial posting.
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Mountain Glass Arts AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nicer Studio | Legacy | Nicer SmallChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Mountain Glass Arts implemented Nicer SmallChat on its public website. Nicer SmallChat is deployed as a customer facing chat widget and serves as Mountain Glass Arts Chatbots and Conversational AI layer for incoming customer inquiries and website engagement. The implementation is focused on the company storefront and contact pages for a small US communications firm with roughly 10 employees, positioning the application to support customer support and pre sales engagement.
Deployment architecture relies on a vendor hosted conversational engine surfaced through an embedded web client, with configuration centered on conversational flows, FAQ automation, lead capture forms, and scripted handoff to human contact channels. Functional modules emphasize message templates, welcome triggers, session persistence across pages, and a vendor console for iterative script updates, aligning operational ownership to customer service and sales staff. Governance is lightweight and managed in house, with ongoing content and script adjustments driven by site activity and basic operational workflows rather than formal enterprise change control.
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Mountain Glass Arts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012 Mountain Glass Arts deployed GoDaddy Webmail as its Collaboration platform. The company uses GoDaddy Webmail to host domain-based email for its mountainglass.com domain, providing webmail access, mailbox provisioning, and basic collaboration features for a small team of approximately 10 employees in the Communications industry.
GoDaddy Webmail is operated as a hosted webmail model tied to the corporate domain and provides standard inbox, address book, and calendar capabilities accessible via a browser interface, supporting customer-facing communications and internal coordination. Administrative responsibilities focus on mailbox creation, DNS MX record configuration, credential management, and desktop and mobile account setup workflows, aligning operational control with the small business IT function.
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Collaboration | Collaboration |
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2021 | 2021 |
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Mountain Glass Arts eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2016 | 2016 |
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Mountain Glass Arts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Mountain Glass Arts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Mountain Glass Arts
Apps Being Evaluated by Mountain Glass Arts Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||