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Moxa Indonesia
Location
n/a,
n/a, x,
Indonesia
Website
https://www.moxa.com/id/
Phone
n/a
Artw industry
Manufacturing
Employee
Revenue

Moxa Indonesia Technographics

Moxa Indonesia Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Moxa Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Moxa Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Moxa Indonesia has purchased the following applications: 3Dolphins Chat for Chatbots and Conversational AI in 2025 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Moxa Indonesia is running and its propensity to invest more and deepen its relationship with InMotion Inovasi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Moxa Indonesia revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Moxa Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Moxa Indonesia Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
InMotion Inovasi Legacy 3Dolphins Chat Chatbots and Conversational AI AI-Powered Application n/a 2025 2025
In 2025, Moxa Indonesia deployed 3Dolphins Chat as a customer-service/CRM chatbot and omnichannel assistant, Apps Category . The initial deployment focused on streamlining multi-channel customer complaints and accelerating response times across the companys customer support function in Indonesia. The implementation configured the omnichannel chatbot module within 3Dolphins Chat and integrated Service SRM workflows with WhatsApp messaging to capture and route inbound complaints. Conversation routing, automated acknowledgement messages, and CRM handoff rules were implemented to convert chat interactions into service tickets and maintain case context across channels. Deployment was executed with vendor InMotion Inovasi and followed a phased channel activation approach, aligning conversational templates and escalation rules to existing complaint triage workflows. The rollout centralized customer-service and CRM interaction handling, and the vendor cited an approximately 35% increase in customer satisfaction following deployment.
IT Decision Makers and Key Stakeholders at Moxa Indonesia
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Moxa Indonesia Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Moxa Indonesia Technographics

Moxa Indonesia is a Manufacturing organization based in Indonesia, with around 10 employees and annual revenues of $1.0 million.

Moxa Indonesia operates a diverse technology stack with applications such as 3Dolphins Chat, covering areas like Chatbots and Conversational AI.

Moxa Indonesia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as InMotion Inovasi.

Moxa Indonesia recently adopted applications including 3Dolphins Chat in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Moxa Indonesia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Moxa Indonesia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Moxa Indonesia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.