Silverwater, 2128, NSW,
Australia
MSS Security Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by MSS Security Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 MSS Security Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MSS Security Services has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Workday HCM for Core HR in 2023, RollCall Safety Systems for Security Agency Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MSS Security Services is running and its propensity to invest more and deepen its relationship with Oracle , Workday , ELMO Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MSS Security Services revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MSS Security Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2023 | 2023 |
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2023 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Recruiting, Talent Sourcing | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Roll Call Safety Solutions | Legacy | RollCall Safety Systems | Security Agency Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, MSS Security Services implemented RollCall Safety Systems in the Security Agency Management category to support resourcing, rostering and service delivery coordination. The initial adoption covered the Operations Centre and operational activity in Perth WA, with Service Delivery Coordinator responsibilities documented for March 2020 to July 2020, linking daily shift management to the new platform.
RollCall Safety Systems was configured to deliver core Security Agency Management capabilities, including automated rostering and shift confirmation, time and attendance capture, training records management, incident reporting, job booking and quoting workflows, and KPI reporting on overtime and training. Coordinators input and amended client details, rosters and Security Officer assignments into RollCall Safety Systems, and updated the system once officers were confirmed for assigned shifts.
Operational workflows used the application to support payroll exception review and to prepare payroll forms for the Pay Office, enabling a direct operational handoff between rostering and payroll processing activities. The Operations Centre leveraged RollCall Safety Systems to answer inbound calls, action service bookings, produce casual service quotes and report weekly training and other operational KPIs.
Governance practices emphasized roster optimization to align coverage with contracts and customer requirements, scheduled site training to control training costs, and structured incident reporting with escalation to appropriate stakeholders for claims action. Nonconformance reporting and recommendations for service quality were captured in the system, and coordinators liaised with clients on rostering adjustments to maintain continuity of service.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2013 | 2013 |
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Enterprise Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2013 | 2013 |
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Financial Consolidation and Close | EPM |
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2010 | 2010 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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