MTN Dubai
674G+423 - Central park towers offices,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 4 423 7800
Communications
MTN Dubai Technographics
MTN Dubai Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MTN Dubai and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 MTN Dubai employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MTN Dubai has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MTN Dubai is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MTN Dubai revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MTN Dubai intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MTN Dubai Tech Stack and Enterprise Applications
MTN Dubai ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, MTN Dubai implemented Oracle Cloud ERP as its ERP Financial platform, using Oracle Fusion R13-20A releases referenced in project delivery notes. The deployment targeted MTN Dubai, a communications company operating in the United Arab Emirates with approximately 500 employees, as part of regional Oracle Fusion engagements that included MTN Telecommunication Group activities in South Africa and Dubai.
The implementation concentrated on core ERP Financial capabilities, with configuration of General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management and Purchasing modules consistent with Oracle Cloud ERP financial domain practices. The project included chart of accounts rationalization and standard fiscal period controls, and leveraged Oracle Fusion R13-20A configuration patterns to support multi-entity accounting and statutory reporting needs within the finance organization.
Operational scope covered finance, accounts, treasury and procurement functions for MTN Dubai, and the deployment was delivered within a regional program context that referenced parallel Oracle Fusion rollouts in the MTN group. The implementation narrative and versioning align with consultancy activity recorded for Oracle Fusion R13-20A work in the region, indicating coordination across site-level finance teams and group reporting requirements.
Governance and delivery were supported by an Oracle Applications Principal Consultant engaged from January 2019 to December 2020, following Oracle Fusion configuration standards and release-specific practices for R13-20A. Change activities emphasized finance process standardization and system configuration handover to MTN Dubai finance operations, with workstreams aligned to Oracle Cloud ERP release governance and testing cycles.
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MTN Dubai Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, MTN Dubai deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution on its website. Cisco Webex Meetings provides hosted meeting capabilities including video and audio conferencing, screen sharing, scheduling, and recording, and the full application name Cisco Webex Meetings is used to coordinate both internal collaboration and external customer sessions initiated from public pages.
Deployment is centered on web-embedded meeting links and browser-based join flows exposed on MTN Dubai's website, enabling customers and partners to start sessions without separate client distribution. Operational coverage spans corporate communications, customer support, and field sales across an employee base of approximately 500, with IT responsible for provisioning, user role assignment, meeting moderation, and centralized administration within Cisco Webex Meetings to align meeting policies with organizational communications workflows.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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MTN Dubai Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2017 | 2017 |
In 2017, MTN Dubai deployed Exclaimer Cloud Signatures for Office 365. The deployment established a Digital Signing capability that is used on their website and across corporate email channels, positioning Exclaimer Cloud Signatures for Office 365 as the centralized signature management layer for the company.
Configuration work focused on centralized template management and policy based signature rules, using the Exclaimer Cloud admin console to create and apply standardized signatures and dynamic placeholders. The implementation applied signature rendering at send time within Office 365 and synchronized user attributes from the Office 365 directory to populate contact details and role information.
Operational coverage spanned MTN Dubai's approximately 500 employees in the United Arab Emirates and targeted business functions including corporate communications, marketing, and sales for consistent external email branding. Governance was consolidated under a central administrative team responsible for template approvals, policy enforcement, and ongoing signature lifecycle management, with Exclaimer Cloud Signatures for Office 365 integrated into the Office 365 messaging flow for enterprise email signature orchestration.
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MTN Dubai SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2020 | 2020 |
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MTN Dubai CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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MTN Dubai EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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MTN Dubai ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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MTN Dubai PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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MTN Dubai IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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MTN Dubai CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at MTN Dubai
| First Name | Last Name | Title | Function | Department | Phone | |
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Financial Planning and Analysis Manager | Manager | Finance | |
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Manager Financial Operations | Manager | Finance | |
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Accounting Manager | Manager | Finance | |
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Manager - Financial Services & Procurement | Manager | Procurement | |
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Global Lead: Procurement Excellence | Manager | Procurement | |
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Apps Being Evaluated by MTN Dubai Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MTN Dubai IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MTN Dubai digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD MTN Dubai Technographics
MTN Dubai is a Communications organization based in United Arab Emirates,
with around 500 employees and annual revenues of $110.0 million.
MTN Dubai operates a diverse technology stack with applications such as
Oracle Cloud ERP, Cisco Webex Meetings and Exclaimer Cloud Signatures for Office 365,
covering areas like ERP Financial, Audio Video and Web Conferencing and Digital Signing.
MTN Dubai has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Cisco Systems and Exclaimer.
MTN Dubai recently adopted applications including
Fortra Agari Phishing Defense in 2022, Doxim Striata Digital Customer Communication in 2021 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MTN Dubai’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MTN Dubai’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MTN Dubai technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.