MTN Group Limited
99 Rissik Street Park Station, Johannesburg SP,
Johannesburg, 2000,
South Africa
Johannesburg, 2000,
South Africa
27 83 869 8203
Communications
MTN Group Limited Technographics
MTN Group Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MTN Group Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16390 MTN Group Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MTN Group Limited has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Corporate Survey for Survey and Questionnaire in 2022, IBM Emptoris Contract for Contract Lifecycle Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MTN Group Limited is running and its propensity to invest more and deepen its relationship with Oracle , Corporate Voice , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MTN Group Limited revenues, which have grown to $10.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MTN Group Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MTN Group Limited Tech Stack and Enterprise Applications
MTN Group Limited ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, MTN Group Limited implemented Oracle Cloud ERP to address core corporate accounting needs, deploying the solution under the ERP Financial category to centralize financial transaction processing and reporting. The project targeted consolidation of finance operations within MTN Group Limited, aligning the application with corporate finance and treasury business functions.
Oracle Cloud ERP was configured to provide standard ERP Financial functional capabilities including general ledger, accounts payable, accounts receivable, fixed asset accounting, cash management and financial close orchestration. Configuration work emphasized a unified chart of accounts, automated journal processing and period close workflows, with role-based access controls implemented to secure financial transactions and approvals.
The deployment used a cloud-native Oracle Cloud ERP instance running on Oracle infrastructure, consolidating transactional finance data into a central ledger model and supporting multi-ledger accounting and intercompany reconciliation patterns common to ERP Financial environments. MTN’s public web infrastructure independently uses Cloudflare CDN for site delivery, a separate technology stack from the Oracle Cloud ERP environment.
Operational governance was structured around centralized financial controls, period-end close approvals and role-based security to support corporate accounting and treasury workflows. Change focus included standardization of finance processes and stabilization of core accounting operations consistent with an ERP Financial implementation.
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MTN Group Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Corporate Voice | Legacy | Corporate Survey | Survey and Questionnaire | Collaboration | n/a | 2022 | 2022 |
In 2022, MTN Group Limited is listed among Corporate Voice clients and is presumed to have implemented Corporate Survey as the vendor’s Surveys module. The deployment is described as supporting HR and people-related survey programs, specifically staff assessments and employee engagement activities within MTN’s South African business units. This establishes the relationship MTN Group Limited Corporate Survey Survey and Questionnaire supporting HR and people-related survey workflows.
Corporate Survey is likely configured to leverage standard Survey and Questionnaire capabilities such as survey authoring, pulse surveys, anonymized response collection, segmentation, and centralized reporting to support recurring engagement cycles and staff assessments. Configuration and operational scope are aligned to HR function workflows, with role-based access for HR administrators and business unit leads, template instruments for repeat campaigns, and cadence management for periodic surveys. Governance patterns implied by the client listing point to scheduled survey campaigns, centralized dashboards for HR review, and documented follow up processes for action planning and employee feedback management.
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MTN Group Limited Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Emptoris Contract | Contract Lifecycle Management | Content Management | n/a | 2012 | 2012 |
In 2012, MTN Group Limited deployed IBM Emptoris Contract. MTN Group Limited implemented IBM Emptoris Contract as a Contract Lifecycle Management solution surfaced on its public sourcing portal.
The IBM Emptoris Contract implementation provides core Contract Lifecycle Management capabilities including a centralized contract repository, configurable approval and negotiation workflows, template and clause management, and supplier-facing contract execution features. Configuration focuses on sourcing and procurement workflows, supporting contract authoring, approval routing, and compliance tagging aligned with procurement and legal review processes.
The application is accessible via MTN's sourcing website at https://mtnsourcing.emptoris.com/emptoris/sso_login.jsp?language=fr_FR#/login/loginPage, indicating a supplier-facing deployment model that exposes contract negotiation and execution to external vendors. Operational coverage centers on MTN's procurement and legal functions within the sourcing organization, with governance oriented around contract lifecycle controls and supplier interaction through the public portal. Integrations and implementation partner details are not specified in the source information.
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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MTN Group Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2003 | 2003 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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MTN Group Limited ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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MTN Group Limited Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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MTN Group Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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MTN Group Limited CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at MTN Group Limited
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager Procurement Services | Manager | Procurement | |
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Sourcing and Procurement Manager | Manager | Procurement | |
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Chief Procurement Officer & Group Executive | CXO | Procurement | |
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Head of IT Sourcing | Director | Procurement | |
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Manager IT Service Management | Manager | IT | |
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Senior Manager IT Service Operations | Manager | IT | |
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Senior Manager Applications | Manager | IT | |
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Apps Being Evaluated by MTN Group Limited Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MTN Group Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MTN Group Limited digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD MTN Group Limited Technographics
MTN Group Limited is a Communications organization based in South Africa,
with around 16390 employees and annual revenues of $10.51 billion.
MTN Group Limited operates a diverse technology stack with applications such as
Oracle Cloud ERP, Corporate Survey and IBM Emptoris Contract,
covering areas like ERP Financial, Survey and Questionnaire and Contract Lifecycle Management.
MTN Group Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Corporate Voice and IBM.
MTN Group Limited recently adopted applications including
Criteo Commerce Media Platform in 2023, Corporate Survey in 2022 and Doxim Striata Digital Customer Communication in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MTN Group Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MTN Group Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MTN Group Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.