Munhall, 15120, PA,
United States
Munhall Bureau of Fire Technographics
Munhall Bureau of Fire Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Munhall Bureau of Fire and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Munhall Bureau of Fire employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Munhall Bureau of Fire has purchased the following applications: Microsoft 365 for Collaboration in 2017, Automattic Jetpack CRM for CRM in 2019, Peplink SD-WAN for SD-WAN in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Munhall Bureau of Fire is running and its propensity to invest more and deepen its relationship with Microsoft , Automattic , Peplink or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Munhall Bureau of Fire revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Munhall Bureau of Fire intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Munhall Bureau of Fire Tech Stack and Enterprise Applications
Munhall Bureau of Fire Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Munhall Bureau of Fire deployed Microsoft 365 as its Collaboration platform. The public website references Microsoft 365, indicating the bureau uses Microsoft 365 services for core productivity and collaboration. Implementation focused on cloud-hosted Exchange email, SharePoint intranet sites, OneDrive file storage, Office applications, and Microsoft Teams for synchronous and asynchronous communication.
The deployment scope covered the bureau's administrative staff and operational personnel across its offices, aligning Collaboration capabilities with records management, incident documentation workflows, and interdepartmental communications. Governance was structured around tenant administration, role based access controls, content retention and compliance settings, and centralized account provisioning consistent with municipal government operational needs. The configuration emphasized cloud based document collaboration and versioning, mobile access for on site crews, and consolidated content storage within the Microsoft 365 environment.
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Munhall Bureau of Fire CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019, Munhall Bureau of Fire implemented Automattic Jetpack CRM on its public website. The Automattic Jetpack CRM deployment functions as a website-embedded CRM to capture and centralize constituent contact records and manage basic engagement workflows for the fire bureau.
The implementation emphasizes CRM capabilities such as contact management, web form capture, list segmentation, and administrative user access to support constituent engagement and inquiry tracking across fire department and municipal administrative staff. Operational scope is the Munhall Bureau of Fire and adjacent municipal contacts, with the application hosted and administered through the bureau website. Munhall Bureau of Fire Automattic Jetpack CRM CRM is positioned to support public safety communications and administrative record keeping.
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Munhall Bureau of Fire IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Peplink | Legacy | Peplink SD-WAN | SD-WAN | IaaS | n/a | 2017 | 2018 |
In 2017, Munhall Bureau of Fire deployed Peplink SD-WAN as its SD-WAN platform. The implementation was scoped to strengthen municipal emergency network connectivity and to prioritize resilience for operations, dispatch, and administrative functions across the bureau.
Peplink SD-WAN was implemented using Peplink edge appliances configured for link bonding, automatic failover, and application-aware traffic steering to preserve voice and critical data flows. Centralized policy management and monitoring were used to enforce quality of service and route selection rules, aligning with standard SD-WAN operational controls.
The deployment integrated with the bureau's existing on-premises LAN and field communications infrastructure, retaining local network services while shifting WAN orchestration to Peplink's control plane. Operational coverage focused on fire stations and field operations within the municipal footprint, with device-level telemetry used for ongoing network health monitoring and incident troubleshooting.
Governance emphasized standardized device configurations, documented change control, and a phased rollout to limit operational disruption during cutover. "The Peplink devices have always performed well, and whenever support is needed, the team has been great to work with," Matthew Garrido CEO Verge Networks, noted about the deployment of Peplink SD-WAN.
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IT Decision Makers and Key Stakeholders at Munhall Bureau of Fire
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Munhall Bureau of Fire Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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