Zagreb, 10000,
Croatia
Museum of Illusions Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Museum of Illusions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 92 Museum of Illusions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Museum of Illusions has purchased the following applications: Smeetz for Sales Automation in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Museum of Illusions is running and its propensity to invest more and deepen its relationship with Smeetz or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Museum of Illusions revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Museum of Illusions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smeetz | Legacy | Smeetz | Sales Automation | CRM | n/a | 2025 | 2025 |
In 2025, Museum of Illusions implemented Smeetz to power Museum of Illusions Malta at Mercury Towers for online ticketing, OTA channel management and guest communications. The deployment uses Smeetz as the Sales Automation application to manage direct sales, channel sales and customer messaging for the brand's first Malta location.
Smeetz was configured to activate channel manager functionality alongside gift-card and booking features, supporting inventory control, timed-entry ticketing and automated guest communication workflows. The configuration centralized booking configuration and gift-card fulfillment within the Smeetz platform while exposing booking availability to external channels through the channel manager.
Operational coverage is focused on the Malta venue, where Smeetz supports front-of-house ticketing, ticket sales operations and guest engagement teams. The implementation increased venue autonomy over OTA integrations by enabling local operations to control channel connections and booking rules through the Smeetz interface.
Governance shifted ownership of OTA connection management and gift-card configuration to venue-level teams, with Smeetz serving as the operational system for booking and guest communications. The rollout delivered improved booking and guest engagement for the Malta location, reflecting the platform capabilities of Smeetz within the Sales Automation category.
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