Kochi, 682035,
India
Muthoot Capital Services Technographics
Muthoot Capital Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Muthoot Capital Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1833 Muthoot Capital Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Muthoot Capital Services has purchased the following applications: Microsoft 365 for Collaboration in 2022, Hotjar for Customer Experience in 2022, Amazon EC2 for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Muthoot Capital Services is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , SingleInterface or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Muthoot Capital Services revenues, which have grown to $32.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Muthoot Capital Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Muthoot Capital Services Tech Stack and Enterprise Applications
Muthoot Capital Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Muthoot Capital Services implemented Microsoft 365 to provide Collaboration capabilities across corporate communications and content management workflows. The Microsoft 365 deployment is surfaced on the company website, indicating a cloud-hosted Microsoft 365 tenancy used to manage external web content alongside internal collaboration services.
The Microsoft 365 implementation includes standard Collaboration functional modules such as Exchange Online for email, SharePoint Online for web and intranet content hosting, Microsoft Teams for real-time collaboration, and OneDrive for file synchronization and document collaboration. Governance is organized at the tenant level with centralized administrative controls and role-based access to align web publishing and internal content workflows, and identity and access are managed through Microsoft identity services as part of the Microsoft 365 Collaboration footprint.
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Muthoot Capital Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Muthoot Capital Services deployed Hotjar on their public website. Hotjar is being used as a Customer Experience application to capture session recordings, heatmaps, funnel analysis, and on-site feedback across customer-facing pages. The deployment is implemented via a client-side script placed on web pages, enabling behavioral analytics and qualitative session replay without named backend integrations.
Functionally the Hotjar implementation covers heatmaps, session replay, funnel analysis, and on-site surveys and feedback polls, supporting UX, product, and digital marketing teams. Data collection and tooling have been scoped to the public site, and governance has been aligned with web consent workflows and privacy controls typical for Customer Experience tooling. Usage is focused on capturing on-page behavior and direct user feedback to inform digital experience and site-level analysis.
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Marketing Automation | CRM |
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2022 | 2022 |
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Muthoot Capital Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
In 2022, Muthoot Capital Services deployed Amazon EC2 to host its public website and associated web application workloads. Amazon EC2 is used as the primary compute layer within the Application Hosting and Computing Services category, providing the underlying virtual server capacity that supports customer-facing web pages and online service endpoints.
The implementation centers on provisioned compute instances configured for web server workloads, including operating system image management, instance sizing and lifecycle controls, and network security group enforcement to isolate web traffic. Common Application Hosting and Computing Services capabilities such as automated instance provisioning, scaling patterns for variable traffic, and distributed request handling are referenced in the deployment architecture.
Operationally the Amazon EC2 environment is integrated with the corporate website infrastructure to serve content and application requests, and it is managed alongside domain routing and content delivery workflows used by the site. Runbook driven operations and monitoring practices are implied, with the compute layer operating as the execution environment for web application code.
Governance for the Amazon EC2 deployment is organized around platform operations and web teams, using standard provisioning, patching, and change control workflows to maintain availability and security. The narrative for Muthoot Capital Services Amazon EC2 Application Hosting and Computing Services emphasizes compute provisioning, instance-level security, and platform operationalization for the company website.
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Muthoot Capital Services
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Apps Being Evaluated by Muthoot Capital Services Executives
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