Geneva, 1033,
Switzerland
NAGRA Kudelski Group Technographics
NAGRA Kudelski Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NAGRA Kudelski Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3157 NAGRA Kudelski Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NAGRA Kudelski Group has purchased the following applications: AXtension Invoice Processing for AP Automation in 2018, Hotjar for Customer Experience in 2020, New Relic APM for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NAGRA Kudelski Group is running and its propensity to invest more and deepen its relationship with AXtension , Contentsquare , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NAGRA Kudelski Group revenues, which have grown to $826.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NAGRA Kudelski Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NAGRA Kudelski Group Tech Stack and Enterprise Applications
NAGRA Kudelski Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AXtension | Legacy | AXtension Invoice Processing | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018 NAGRA Kudelski Group implemented AXtension Invoice Processing as its AP Automation solution to centralize invoice intake for finance operations. The deployment targeted corporate accounts payable and finance workflows within NAGRA, the Digital Television division of the Kudelski Group, aligning invoice capture with standardized approval processes across its financial function.
AXtension Invoice Processing was configured to provide core AP Automation capabilities including automated invoice capture and classification, optical character recognition driven data extraction, configurable validation rules, exception handling, and workflow-driven approval routing. The implementation emphasized document indexing, electronic invoice archival, and role-based task queues to support straight-through processing where possible and expedited manual resolution for exceptions.
Operational scope focused on accounts payable and related finance teams, with the solution instrumenting invoice lifecycle controls and audit trails to support governance and compliance needs. Rollout activities concentrated on establishing standardized intake channels, mapping approval hierarchies, and defining validation rules and escalation procedures to reduce fragmented processing and improve process consistency within the finance organization.
Governance adjustments included formalizing invoice processing policies, instituting workflow ownership within AP, and embedding an audit-oriented approach to approvals and exception management. The narrative for NAGRA Kudelski Group positions AXtension Invoice Processing as the central AP Automation platform, restating AXtension Invoice Processing to ensure clarity on application, category, and business function alignment.
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NAGRA Kudelski Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, NAGRA Kudelski Group implemented Hotjar on their corporate website to capture user behavior and strengthen Customer Experience analytics. Hotjar was configured to deliver session recordings, heatmaps, conversion funnel visualization and on-page feedback widgets, providing qualitative and behavioral web signals that complement quantitative metrics.
The deployment used client-side instrumentation across the public web estate, positioning Hotjar as the Customer Experience application responsible for behavioral analytics and website optimization. Captured insights are routed into marketing, product management and UX workflows to inform design and content decisions, and to prioritize user experience improvements.
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NAGRA Kudelski Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2018 | 2018 |
In 2018, NAGRA Kudelski Group implemented New Relic APM for Application Performance Management on its public website. The deployment focused on instrumenting the web application stack with New Relic APM to capture transaction tracing, real user monitoring, error tracking, and performance dashboards to support web observability.
Configuration concentrated on front end browser instrumentation and back end application agents to collect request level metrics, distributed traces, and error analytics, feeding centralized dashboards and alerting. Operational scope covered the corporate website and associated web application, supporting web operations, DevOps, and engineering teams responsible for site reliability and incident response, with governance centered on consolidated monitoring views and alert routing during the site instrumentation rollout.
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NAGRA Kudelski Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at NAGRA Kudelski Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by NAGRA Kudelski Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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