Kuala Lumpur, 50490,
Malaysia
Naluri Hidup Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Naluri Hidup and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Naluri Hidup employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Naluri Hidup has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2018, ClearXP Learning Experience Platform for Learning and Development in 2020, Hubspot Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Naluri Hidup is running and its propensity to invest more and deepen its relationship with Intuit , ClearXp , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Naluri Hidup revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Naluri Hidup intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Naluri Hidup implemented Intuit QuickBooks Online as its primary accounting application in the ERP Financial category. Intuit QuickBooks Online served as the system of record for the finance team at the 200-employee Malaysian professional services firm and became the central platform for day to day accounting operations.
Configuration and functional scope covered core general ledger processing, accounts receivable and accounts payable workflows, invoice issuance and payment tracking, and monthly bank reconciliation. The finance manager operated QuickBooks Online to carry out month end closing, post necessary adjustments, and produce management accounts for monthly review. Payroll-related activity was recorded through monthly payroll reports and statutory details were maintained within the financial records to support payment processing.
Operational coverage included central finance for Malaysia, cross-departmental coordination for staff claims review prior to approvals, and preparation of records for external compliance. The finance team used Intuit QuickBooks Online outputs to liaise with an external Auditor for year end audit procedures and with the appointed Tax Agent for year end tax computations and submissions. The finance lead also managed KPPA Representative Office in Indonesia application activities by coordinating with the Indonesia Embassy in Kuala Lumpur and legal representatives in Indonesia.
Governance emphasized monthly close controls, formal review workflows for staff claims, routine bank reconciliations, and consolidated management reporting. Operational ownership rested with the internal finance organization, which coordinated audit and tax engagements using data from Intuit QuickBooks Online.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClearXp | Legacy | ClearXP Learning Experience Platform | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, Naluri Hidup implemented ClearXP Learning Experience Platform as its Learning and Development solution to deliver learning and content within its healthcare app. The implementation was executed as a 10 week project during which ClearXP integrated with the Naluri app to deliver and publish over 80 learning modules and coach dashboards for users in Malaysia and Singapore.
The ClearXP Learning Experience Platform deployment included migration of Naluri content into ClearXP native authoring and publishing tools, configuration of module structures and publication workflows, and activation of coach dashboard capabilities to support practitioner-facing learning. Functional capabilities implemented included content authoring and publishing, learner-facing module delivery, and coach analytics surfaces consistent with a Learning and Development platform.
Integrations completed as part of the rollout provided single sign on and enhanced analytics tied to the Naluri app, enabling centralized user access and reporting across Malaysia and Singapore and supporting Naluri’s learning and content footprint across Southeast Asia. The 10 week implementation and content migration established ongoing content lifecycle governance inside ClearXP authoring and publishing tools and operationalized coach workflows within Naluri’s healthcare application.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Naluri Hidup implemented Hubspot Live Chat on its public website to centralize inbound digital engagement. The deployment uses the Hubspot Live Chat application in the Chatbots and Conversational AI category to manage real time conversations and automated chatflows for a 200 employee professional services firm based in Malaysia.
Configuration focused on the embedded website chat widget, conversational bot flows for pre qualifying visitors, live agent handoff rules, and templated responses. Hubspot Live Chat was configured to capture contact details and conversation transcripts into the Hubspot conversation inbox and to surface contextual information for support and coaching teams, aligning the application with lead capture and client support workflows.
Operational scope centers on the customer experience, coaching and marketing functions, with chat ownership routed to designated teams and governance enforced through inbox assignment rules and standardized reply playbooks. The implementation emphasizes workflow orchestration, response SLAs and conversation tagging to support follow up and case routing within the Hubspot platform.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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