National Business Capital & Services Inc.
1 Corporate Drive Suite 202,
Bohemia, 11716, NY,
United States
Bohemia, 11716, NY,
United States
1 888-888-9124
Banking and Financial Services
National Business Capital & Services Inc. Technographics
National Business Capital & Services Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Business Capital & Services Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 118 National Business Capital & Services Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Business Capital & Services Inc. has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Formstack Forms for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Business Capital & Services Inc. is running and its propensity to invest more and deepen its relationship with Drift , Google , Formstack or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Business Capital & Services Inc. revenues, which have grown to $38.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Business Capital & Services Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Business Capital & Services Inc. Tech Stack and Enterprise Applications
National Business Capital & Services Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, National Business Capital & Services Inc. deployed Drift AI Chatbot on its public website. The Drift AI Chatbot is implemented as a web-embedded conversational interface classified under Chatbots and Conversational AI, providing front-line customer engagement and automated conversational handling for inbound visitors.
The implementation leverages standard Chatbots and Conversational AI capabilities, including scripted conversational workflows, automated qualification prompts, and rules-based escalation to live agents. Drift AI Chatbot operates as a cloud-delivered chat widget hosted on the corporate site, with runtime conversational logic and message orchestration managed through the vendor console.
Operational coverage focuses on website engagement across sales, marketing, and customer service touchpoints, centralizing initial lead capture and customer inquiry routing through the Drift AI Chatbot. Governance and operational ownership align with common patterns for Chatbots and Conversational AI deployments, where marketing and sales maintain conversational content and escalation rules while web operations manage the embedding and uptime of the chat interface.
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National Business Capital & Services Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, National Business Capital & Services Inc. implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment centralized email and calendaring alongside cloud document collaboration, positioning Google Workspace as the core productivity layer supporting sales, underwriting, operations, and corporate administration within the United States based firm of 118 employees.
The implementation utilized standard Google Workspace capabilities including Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet, and the Admin console, with governance configured through group-based access controls, sharing policies, and retention via Google Vault. Configuration emphasized real-time collaboration, centralized file storage and versioning, and device and user management via the admin toolset, and source signals indicate Google Workspace (Formerly Google G-Suite) is referenced on the company website.
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National Business Capital & Services Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formstack | Legacy | Formstack Forms | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020 National Business Capital & Services Inc. deployed Formstack Forms. The implementation uses Formstack Forms in the Customer Experience category and is embedded on the company website to capture customer inquiries and application information from external visitors.
Formstack Forms was configured as a web-facing form platform, leveraging standard form builder capabilities such as responsive form layouts, field validation, conditional logic driven fields, multi-page forms, and file upload intake. The implementation focuses on structured data capture and submission workflows, with Formstack Forms used to standardize input fields and enforce data quality at the point of collection.
The deployment is explicitly web-embedded on pages of the public site, where Formstack Forms captures and persists customer-submitted records for downstream internal processing. Operational use is aligned with customer-facing intake processes typical to the Customer Experience category, supporting digital lead capture and application intake workflows.
Governance around the implementation emphasizes centralized form management, including a managed form library, version control for published forms, and role-based access to form configuration and submission data. Formstack Forms supports administrative controls and form-level workflow rules that allow the company to control form publication, manage submission handling, and maintain consistent customer-facing experiences.
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics, Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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National Business Capital & Services Inc. SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2017 | 2017 |
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National Business Capital & Services Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at National Business Capital & Services Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by National Business Capital & Services Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National Business Capital & Services Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National Business Capital & Services Inc. digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD National Business Capital & Services Inc. Technographics
National Business Capital & Services Inc. is a Banking and Financial Services organization based in United States,
with around 118 employees and annual revenues of $38.0 million.
National Business Capital & Services Inc. operates a diverse technology stack with applications such as
Drift AI Chatbot, Google Workspace (Formerly Google G-Suite) and Formstack Forms,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
National Business Capital & Services Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Google and Formstack.
National Business Capital & Services Inc. recently adopted applications including
Hotjar in 2021, Shareaholic in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Business Capital & Services Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates National Business Capital & Services Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Business Capital & Services Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.