Birmingham, B5 6DD,
United Kingdom
National Express Group PLC Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by National Express Group PLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 44500 National Express Group PLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Express Group PLC has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, IBM Intelligent Operations Centre for Analytics and BI in 2015, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Express Group PLC is running and its propensity to invest more and deepen its relationship with Oracle , IBM , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Express Group PLC revenues, which have grown to $2.94 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Express Group PLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Intelligent Operations Centre | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015, National Express Group PLC deployed IBM Intelligent Operations Centre, an Analytics and BI application to strengthen operational oversight and customer experience. The cloud based deployment focused on the rail franchise c2c and leveraged mobile technology for real time travel planning while surfacing analytics to support business decision making.
Implementation emphasized real time analytics and situational awareness capabilities inside IBM Intelligent Operations Centre, configured to ingest operational event data, generate dashboards for control room and operations teams, and feed passenger facing travel planning services. Functional capabilities implemented included operational performance monitoring, passenger journey analytics, and mobile data integration to deliver timely travel information to travelers and operators.
Architecturally the solution was implemented as a cloud hosted operations hub that integrated mobile channels used by c2c customers with internal operational data streams, enabling synchronized feeds between travel planning and operations monitoring. The deployment covered operations and customer experience business functions within the c2c franchise and provided a centralized analytics layer for cross functional decision support.
Governance and process changes centered on shifting decision making to data driven workflows, aligning operations teams with analytics driven incident awareness and timetable adjustments. Project communications cited improved operational performance and customer experience and an enhanced ability to make better business decisions as key outcomes.
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2010 | 2010 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2014 | 2014 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2015 | 2016 |
|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2010 | 2010 |
|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2010 | 2010 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||