National Health Insurance Co - Daman (PJSC)
Daman House, ADNEC area, Khaleej Al Arabi Street,
Abu Dhabi, x,
United Arab Emirates
Abu Dhabi, x,
United Arab Emirates
971 2 614 9555
Insurance
National Health Insurance Co - Daman (PJSC) Technographics
National Health Insurance Co - Daman (PJSC) Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Health Insurance Co - Daman (PJSC) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 National Health Insurance Co - Daman (PJSC) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Health Insurance Co - Daman (PJSC) has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2016, Ramco Payroll for Payroll in 2018, HEFLO BPM for Process Mining in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Health Insurance Co - Daman (PJSC) is running and its propensity to invest more and deepen its relationship with Oracle , Ramco Systems , Venki Tecnologia Em Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Health Insurance Co - Daman (PJSC) revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Health Insurance Co - Daman (PJSC) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Health Insurance Co - Daman (PJSC) Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016, National Health Insurance Co - Daman (PJSC) implemented Oracle E-Business Suite for ERP Financial. The implementation established Oracle E-Business Suite as the primary enterprise financial platform for the 3,000 employee insurer operating in the United Arab Emirates, consolidating core accounting and revenue processes under a single financial instance.
The Oracle E-Business Suite deployment focused on core financial modules, including general ledger, accounts payable, accounts receivable, fixed assets and cash management, with configuration for financial reporting and document generation using BI Publisher. Standard ERP Financial workflows for period close, supplier invoicing and receivables management were formalized within the application, aligning accounting ledgers and subledgers to insurance revenue and billing touch points.
Integrations tied Oracle E-Business Suite to the insurer ecosystem, notably Oracle Health Insurance OHI for policy administration data flows, Oracle BPM to orchestrate approval and exception workflows, and Documentum for financial document storage and retention. Additional business applications operating alongside the ERP included Mednext, the Quotation Tool, the Daman Online Portal and the Daman Mobile Application, with BI Publisher providing templated reporting across these touch points.
Operational governance emphasized centralized financial control and BPM-driven workflow governance, with Documentum used to enforce document lifecycle policies and BI Publisher standardizing reporting outputs. The implementation targeted finance, billing and procurement functions and created an integrated backbone between policy administration and enterprise financial processes, enabling coordinated transactional and reporting flows across Damans UAE operations.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ramco Systems | Legacy | Ramco Payroll | Payroll | HCM | n/a | 2018 | 2019 |
In 2018, National Health Insurance Co - Daman (PJSC) implemented Ramco Payroll, classified under the Payroll category, to centralize employee pay processing for its approximately 3,000 employees in the United Arab Emirates. The deployment positioned Ramco Payroll as the authoritative payroll ledger responsible for monthly payroll posting and reconciliation across the organization, with processes aligned to corporate approval hierarchies.
Ramco Payroll was configured to revise monthly entries against approved source documents according to a defined authority matrix, enabling the payroll team to correct errors and secure accuracy before final run and posting. Functional workflows implemented include document-based entry revision, approval routing governed by the authority matrix, exception handling and correction workflows, and audit trail capture to support downstream finance and HR recordkeeping.
Operational coverage centered on payroll and HR operations with close coordination with finance for posting and statutory reporting, using Ramco Payroll as the central system of record for pay calculations and month-end payroll close activities. Governance changes emphasized role-based approval controls and documented revision procedures, embedding the authority matrix into operational process steps to reduce manual rework and ensure that monthly payroll adjustments followed approved sign off.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Venki Tecnologia Em Software | Legacy | HEFLO BPM | Process Mining | Analytics and BI | n/a | 2018 | 2018 |
In 2018, National Health Insurance Co - Daman (PJSC) implemented HEFLO BPM, a Process Mining application. The initiative focused on embedding process discovery and end to end operational visibility into core insurance workflows.
HEFLO BPM was configured to support process discovery, variant analysis, conformance checking, interactive dashboards, and root cause analysis, reflecting standard Process Mining capabilities. The implementation emphasized event log ingestion and process model visualization to surface bottlenecks and exception flows. Configuration included KPI instrumentation and role based access for analytics consumers.
The deployment targeted insurance business functions including claims processing, member enrollment, and customer service across Daman's United Arab Emirates operations. HEFLO BPM's Process Mining features were used by process analysts and operations managers to map as executed processes and prioritize improvement areas. Reporting and dashboards were provisioned for operational teams and management to enable continuous process monitoring.
Governance was structured around designated process owners and data stewards responsible for event log quality and analytical rules, with iterative rollout from pilot processes to broader operational coverage. Implementation governance integrated process discovery outputs into existing change management and process improvement workflows. HEFLO BPM was positioned as an operational analytics layer to inform process governance and ongoing operational refinement.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Product Information Management | eCommerce |
|
2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2019 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at National Health Insurance Co - Daman (PJSC)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by National Health Insurance Co - Daman (PJSC) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD National Health Insurance Co - Daman (PJSC) Technographics
National Health Insurance Co - Daman (PJSC) is a Insurance organization based in United Arab Emirates,
with around 3000 employees and annual revenues of $700.0 million.
National Health Insurance Co - Daman (PJSC) operates a diverse technology stack with applications such as
Oracle E-Business Suite, Ramco Payroll and HEFLO BPM,
covering areas like ERP Financial, Payroll and Process Mining.
National Health Insurance Co - Daman (PJSC) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Ramco Systems and Venki Tecnologia Em Software.
National Health Insurance Co - Daman (PJSC) recently adopted applications including
Hotjar in 2020, Ramco Payroll in 2018 and HEFLO BPM in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Health Insurance Co - Daman (PJSC)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates National Health Insurance Co - Daman (PJSC)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Health Insurance Co - Daman (PJSC) technographics profile,
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