Kuwait City, 13117,
Kuwait
National Investments Company Kuwait Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by National Investments Company Kuwait and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 197 National Investments Company Kuwait employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Investments Company Kuwait has purchased the following applications: Onfinity Field Service Management for Field Service Management in 2025, Callbell Chat for Chatbots and Conversational AI in 2021, Adobe Connect for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Investments Company Kuwait is running and its propensity to invest more and deepen its relationship with Onfinity , Callbell , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Investments Company Kuwait revenues, which have grown to $99.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Investments Company Kuwait intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Onfinity | Legacy | Onfinity Field Service Management | Field Service Management | ERP Services and Operations | Ascot Enterprise Solutions | 2025 | 2026 |
In 2025 National Investments Company Kuwait implemented Onfinity Field Service Management as part of an AI-powered enterprise ERP program covering finance, analytics and core operations. The Onfinity Field Service Management deployment sits in the Field Service Management category and was announced with Ascot Enterprise Solutions named as the implementation partner for the Kuwait-based program.
The implementation configured standard Field Service Management capabilities, emphasizing work order management, scheduling and dispatch, mobile workforce enablement, parts and inventory tracking, and field analytics to support operational workflows. Onfinity Field Service Management was integrated into the broader ERP design to align field operations data with finance and analytics modules, enabling unified operational and financial records and AI-driven decision support across service activities.
Integration work led by Ascot Enterprise Solutions focused on connecting field service processes to the enterprise finance and analytics layers described in the announcement, preserving transactional fidelity between on-site activity, inventory movements, and corporate reporting. Operational coverage centers on NICs Kuwait operations and spans core operations, finance, analytics, and field technician teams, creating a single source of truth for resource allocation and service performance.
Governance for the rollout was structured around a partner-led implementation model with phased deployments and configuration governance to manage work order lifecycle, SLA compliance, and data stewardship across departments. The stated objective of the Onfinity Field Service Management implementation is to improve resource management and decision-making through integrated field operations, finance, and analytics capabilities.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Callbell | Legacy | Callbell Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2024 | 2024 |
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Digital Signing | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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