NRS (National Roper's Supply)
4650 S. U.S. Hwy 287,
Decatur, 76234, TX,
United States
Decatur, 76234, TX,
United States
1 940-310-8272
Retail
NRS (National Roper's Supply) Technographics
NRS (National Roper's Supply) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NRS (National Roper's Supply) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 NRS (National Roper's Supply) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NRS (National Roper's Supply) has purchased the following applications: Amazon Pay for Payment Processing in 2019, Brightpearl ERP for Retail Management in 2004, Ruby Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NRS (National Roper's Supply) is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Apple , Brightpearl or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NRS (National Roper's Supply) revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NRS (National Roper's Supply) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NRS (National Roper's Supply) Tech Stack and Enterprise Applications
NRS (National Roper's Supply) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, NRS (National Roper's Supply) implemented Amazon Pay as its Payment Processing solution on its public e-commerce site. NRS integrated Amazon Pay to handle online checkout and payment acceptance, establishing a direct relationship between NRS, Amazon Pay, and the retailer's web checkout business function.
The implementation uses standard Payment Processing components typical of Amazon Pay, including a client side checkout integration and API driven payment authorization with tokenization of customer payment instruments. Configuration work concentrated on embedding the Amazon Pay checkout widget into site checkout flows, enabling session based payment handoffs and server side capture or authorization logic tied to order creation, validation, and confirmation processes.
Operational coverage is focused on NRS website commerce and the online sales function, with direct impacts on e-commerce, finance for payment reconciliation, and customer service for payment related inquiries. The deployment is provisioned under Amazon Web Services AWS, and the Amazon Pay integration is maintained as the primary Payment Processing path for online transactions on NRS's United States site.
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Payment Processing | ERP |
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2021 | 2021 |
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NRS (National Roper's Supply) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brightpearl | Legacy | Brightpearl ERP | Retail Management | ERP Services and Operations | n/a | 2004 | 2004 |
In 2004, NRS (National Roper's Supply) implemented Brightpearl ERP as its core Retail Management system. Brightpearl ERP was configured to centralize commerce operations for the company's website and direct-to-consumer channels.
The implementation covered standard Retail Management modules including order management, inventory management, purchasing, warehouse operations and financial accounting, with Brightpearl ERP configured for SKU level inventory rules and consolidated order invoicing. Automation workflows were applied to order routing and stock allocation to support multichannel sales.
Brightpearl ERP is integrated with NRS's e-commerce storefront to synchronize inventory and publish order status, and integration patterns support export of fulfillment instructions to warehouse systems. Operational coverage spans merchandising, ecommerce, fulfillment and finance teams across the United States.
Governance was structured around centralized inventory control, role based access controls within Brightpearl ERP, and standardized order-to-cash and purchase-to-pay workflows with scheduled reconciliation processes. Process changes focused on reducing manual reconciliation between web orders and fulfillment through Brightpearl ERP driven automation.
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NRS (National Roper's Supply) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, NRS, National Roper's Supply, implemented Ruby Live Chat on its ecommerce site to add a Chatbots and Conversational AI layer for real-time customer engagement. The deployment embedded the Ruby Live Chat widget across product and checkout pages, providing web-based messaging to support customer service and online sales functions. The implementation is operated by NRS's customer support organization in the United States and is scoped to online order inquiries and product information requests.
Configuration emphasized core chat capabilities common to the Chatbots and Conversational AI category, including live agent routing, chat queue management, canned responses for repeat questions, and conversation transcript capture. Ruby Live Chat was integrated into the website session context and into existing customer support workflows to enable chat-based triage and escalation to email or phone, with governance oriented around response ownership and transcript retention policies. The rollout centralized web messaging and established chat as a defined channel for customer service and sales support.
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NRS (National Roper's Supply) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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NRS (National Roper's Supply) eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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NRS (National Roper's Supply) SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2017 | 2017 |
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NRS (National Roper's Supply) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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NRS (National Roper's Supply) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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NRS (National Roper's Supply) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at NRS (National Roper's Supply)
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by NRS (National Roper's Supply) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NRS (National Roper's Supply) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NRS (National Roper's Supply) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD NRS (National Roper's Supply) Technographics
NRS (National Roper's Supply) is a Retail organization based in United States,
with around 200 employees and annual revenues of $40.0 million.
NRS (National Roper's Supply) operates a diverse technology stack with applications such as
Amazon Pay, Brightpearl ERP and Ruby Live Chat,
covering areas like Payment Processing, Retail Management and Chatbots and Conversational AI.
NRS (National Roper's Supply) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), Brightpearl and Ruby.
NRS (National Roper's Supply) recently adopted applications including
Microsoft 365 in 2022, Pathwire Mailgun in 2022 and Apple Pay in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NRS (National Roper's Supply)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NRS (National Roper's Supply)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NRS (National Roper's Supply) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.