Nav Technologies
11 N Ellsworth Ave.,
San Mateo, 94401, CA,
United States
San Mateo, 94401, CA,
United States
1 888-215-8584
Professional Services
Nav Technologies Technographics
Nav Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nav Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Nav Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nav Technologies has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2018, OpenAI GPT-4 for Generative AI Platforms in 2025, LiveChat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nav Technologies is running and its propensity to invest more and deepen its relationship with Microsoft , ProfitWell , OpenAI or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nav Technologies revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nav Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nav Technologies Tech Stack and Enterprise Applications
Nav Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Intuit Quickbooks Enterprise | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Nav Technologies implemented Microsoft Dynamics GP as its ERP Financial system, replacing Intuit Quickbooks Enterprise. The implementation centralized accounting and financial reporting and was positioned to support multi-jurisdictional finance activities noted in the program context.
The Microsoft Dynamics GP rollout included an upgrade path to the 2018 version of Microsoft Dynamics GP and focused on core finance workflows such as general ledger accounting and financial reporting. The program delivered Accounts Payable and Purchase Requisition automation and deployed a new Travel and Expense management system, aligning transactional automation with the ERP Financial platform.
Custom reporting and data orchestration were implemented using SQL based extracts and Excel Power Pivot, enabling consolidated reporting across source systems. The implementation integrated the AP automation and Travel and Expense tooling with Microsoft Dynamics GP to support accounting close and audit readiness.
Governance was led from the finance function with the Vice President Controller directing accounting and financial reporting, managing US and UK financial audits, collateral audits, and tax preparation activities. Rollout activities emphasized reporting configuration, automation of procure-to-pay and expense processes, and control alignment for audit and tax workflows.
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Subscription and Recurring Billing | ERP |
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2019 | 2019 |
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Nav Technologies AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenAI | Legacy | OpenAI GPT-4 | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
In 2025, Nav Technologies deployed OpenAI GPT-4 as a Generative AI Platforms implementation on its public website to introduce AI driven conversational and content capabilities. The OpenAI GPT-4 deployment is integrated into the web front end with server side API mediation for inference and prompt management, reflecting a common Generative AI Platforms architecture for prompt orchestration, session handling, and response filtering. Functional capabilities implemented include a conversational assistant for customer self service, contextual FAQ response generation, and automated content drafts to support marketing and customer communications.
Operational scope is focused on the corporate website and the customer facing digital channel, influencing customer support workflows and marketing content production, with internal teams accountable for prompt engineering, content moderation, and usage governance. Governance emphasizes centralized prompt libraries, safety and moderation controls, and logging for auditability, while the rollout followed a web integration model that connects site UI components to OpenAI GPT-4 endpoints. The implementation positions OpenAI GPT-4 as Nav Technologies core Generative AI Platforms capability for real time natural language interactions on its site.
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Nav Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Nav Technologies implemented LiveChat on its public website nav.com to introduce a real-time conversational channel for client engagement. The deployment uses LiveChat as a Chatbots and Conversational AI solution to handle inbound prospect inquiries and support requests on the site.
The implementation was configured around a web-embedded chat widget, agent inbox routing, canned responses and conversation history, reflecting standard functional modules found in Chatbots and Conversational AI deployments. LiveChat was provisioned to capture visitor context and preserve chat transcripts to support follow up, consistent with typical conversational workflow and session management capabilities.
Operational ownership was assigned to customer support and sales teams, who used LiveChat to qualify leads and resolve client questions during business hours. Governance around the LiveChat application emphasized standardized response templates, transcript retention policies and agent workflow coordination to maintain consistent handling of conversations across the company.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Nav Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Nav Technologies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2024 | 2024 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Nav Technologies eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Nav Technologies CRM
Nav Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Nav Technologies TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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Nav Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Nav Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Nav Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2025 | 2025 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Nav Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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President & CEO | CXO | Finance | |
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CFO | CXO | Finance | |
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Vice President of Finance & Accounting | VP | Finance | |
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COO | CXO | Finance | |
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Apps Being Evaluated by Nav Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nav Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nav Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Nav Technologies Technographics
Nav Technologies is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $25.0 million.
Nav Technologies operates a diverse technology stack with applications such as
Microsoft Dynamics GP, OpenAI GPT-4 and LiveChat,
covering areas like ERP Financial, Generative AI Platforms and Chatbots and Conversational AI.
Nav Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, OpenAI and LiveChat, Inc..
Nav Technologies recently adopted applications including
OpenAI GPT-4 in 2025, Ahrefs Web Analytics in 2025 and VGS Platform in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nav Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Nav Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nav Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.