Pleasant Grove, 84062, UT,
United States
Navigator Business Solutions Technographics
Navigator Business Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Navigator Business Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Navigator Business Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Navigator Business Solutions has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, HubSpot CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Navigator Business Solutions is running and its propensity to invest more and deepen its relationship with HubSpot , Google , USPS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Navigator Business Solutions revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Navigator Business Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Navigator Business Solutions Tech Stack and Enterprise Applications
Navigator Business Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Navigator Business Solutions implemented Hubspot Live Chat on its public website. Hubspot Live Chat is deployed as a Chatbots and Conversational AI solution to support web-based customer engagement and lead capture for the company.
The deployment centers on an embedded website chat widget and a centralized conversation inbox, leveraging standard live chat capabilities such as real-time messaging, proactive chat invitations, canned responses, and automated contact capture. Configuration emphasizes routing web inquiries to sales and support queues and capturing prospect contact information through conversation-driven forms and scripts.
Operational scope is the company website serving customers and prospects in the United States, with primary business functions affected including sales and customer success. Governance focuses on inbound message handling and response workflows, centralizing web conversations for consistent assignment and follow up by internal teams.
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Navigator Business Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Navigator Business Solutions implemented Google Workspace (Formerly Google G-Suite) for Collaboration across the 150-employee professional services firm. Google Workspace (Formerly Google G-Suite) was adopted as the primary cloud productivity and collaboration stack to standardize email, document collaboration, and scheduling.
The implementation leveraged Gmail for corporate email, Google Calendar for scheduling, Google Drive and Shared drives for centralized file storage, and Google Docs, Sheets, and Slides for real-time co-editing and document versioning. The Google Workspace Admin console was configured for account provisioning, role-based access, basic mobile device management, and domain administration to manage user lifecycles and security settings.
Operational scope covered client-facing consulting teams, IT administration, and back-office operations within the United States, and Google Workspace functionality is surfaced on the company website for corporate contact and communications. Governance emphasized Admin console policies for sharing controls, access management, and user provisioning to align Collaboration workflows with professional services delivery.
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Navigator Business Solutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Navigator Business Solutions implemented HubSpot CMS for its corporate website. The implementation uses HubSpot CMS as the central Web Content Management platform to host public site pages, marketing landing pages, and blog content.
Configuration focuses on content authoring and template driven page rendering, reusable modules for landing pages, integrated form handling, built in SEO and performance tools, and HubSpot hosted content delivery. The deployment leverages HubSpot CMS features for content staging, publishing workflows, and responsive templates tailored to professional services content.
Operational scope centers on marketing and client facing communications in the United States, managed by the marketing team and web administrators. Governance was implemented with role based access, editor and approver workflows, scheduled publishing, and content versioning to control site updates. Standard Web Content Management functional workflows such as editorial review and template governance are used to maintain consistency.
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Navigator Business Solutions eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Shipping Management | eCommerce |
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2023 | 2023 |
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Navigator Business Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation, Sales Automation | CRM |
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2017 | 2017 |
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Navigator Business Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Navigator Business Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Navigator Business Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||