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NCI Insurance Services Ltd
Location
Clarendon House, Victoria Ave,
Harrogate, HG1 1JD,
United Kingdom
Website
https://www.ncionline.co.uk/
Phone
44 1423 504689
Artw industry
Insurance
Employee
Revenue

NCI Insurance Services Ltd Technographics

NCI Insurance Services Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by NCI Insurance Services Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 NCI Insurance Services Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that NCI Insurance Services Ltd has purchased the following applications: Aquarium Platform for Insurance ERP in 2019, Atlassian Jira Service Desk for IT Service Management in 2021, Amazon EC2 for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems NCI Insurance Services Ltd is running and its propensity to invest more and deepen its relationship with Aquarium Software , Atlassian , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing NCI Insurance Services Ltd revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NCI Insurance Services Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

NCI Insurance Services Ltd Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Aquarium Software Legacy Aquarium Platform Insurance ERP ERP Services and Operations n/a 2019 2019
In 2019 NCI Insurance Services Ltd deployed Aquarium Platform as its Insurance ERP to centralize renewals and underwriting operations. Aquarium Software enabled a compressed delivery timeline, bringing the Aquarium Platform to production in less than twelve weeks and timing the go-live to receive 10,000 AXA underwritten renewals coming on-stream. The implementation specifically targeted insurance operations, underwriting and renewal administration across NCI’s UK brokerage operations. Configuration emphasized core Insurance ERP capabilities such as policy lifecycle management, renewals processing, billing orchestration and operational reporting, with automation applied to renewals intake and insurer placement workflows. The Aquarium Platform rollout included data staging and configuration to support the compressed cutover cadence, and integrations were aligned to standard Insurance ERP patterns including insurer data feeds, accounting interfaces and broker portal connectivity to enable straight-through processing. Governance focused on a condensed rollout governance model and operational handover to underwriting and operations teams to sustain ongoing renewals volume.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2021 2021
In 2021 NCI Insurance Services Ltd deployed Atlassian Jira Service Desk as its IT Service Management platform and exposed the system on its public website to capture customer requests and portal submissions. The decision positions Atlassian Jira Service Desk as the primary customer-facing service desk for incident intake and inquiry reporting on the company site. The implementation of Atlassian Jira Service Desk includes a customer self-service portal and ticket intake workflows typical of IT Service Management, configured for incident management, service requests, automated routing rules, SLA tracking, and a knowledge base for common queries. The deployment emphasizes workflow configuration and queue management, using role based access to distinguish customer portal users from internal agents and assigning service ownership within queues. Operationally the Atlassian Jira Service Desk instance is used to ingest website tickets and to drive internal triage processes for IT and customer support functions across the United Kingdom based organization. Integration is limited to the website embed and portal connection, with routing and automation implemented inside Atlassian Jira Service Desk to enforce standard triage and escalation procedures. Governance for the Atlassian Jira Service Desk deployment focuses on workflow standardization, queue governance, and role based permissions to control ticket visibility and agent responsibilities. The configuration supports consistent ticket lifecycles and handoffs between customer service and IT operational teams, aligning Atlassian Jira Service Desk with NCI Insurance Services Ltd business functions in customer support and IT operations.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2020 2020
In 2020, NCI Insurance Services Ltd deployed Amazon EC2 to host compute for its public website. NCI Insurance Services Ltd implemented Amazon EC2 as part of its Application Hosting and Computing Services footprint, using EC2 to provision virtual servers for web-facing workloads and to provide the runtime layer for web applications. The deployment supports the companys United Kingdom online presence and aligns with standard compute provisioning and network access controls. The implementation centers on website hosting and runtime compute, with Amazon EC2 handling instance lifecycle, operating system and application runtime responsibilities, and scaling patterns typical for web channels. Operational scope is concentrated on the web channel, and governance includes configuration management, security rule enforcement, and instance patching and incident response processes. Integrations are limited to the corporate website where Amazon EC2 provides the compute layer for web traffic and application delivery.
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at NCI Insurance Services Ltd

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by NCI Insurance Services Ltd Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NCI Insurance Services Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NCI Insurance Services Ltd digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD NCI Insurance Services Ltd Technographics
NCI Insurance Services Ltd is a Insurance organization based in United Kingdom, with around 150 employees and annual revenues of $10.0 million.
NCI Insurance Services Ltd operates a diverse technology stack with applications such as Aquarium Platform, Atlassian Jira Service Desk and Amazon EC2, covering areas like Insurance ERP, IT Service Management and Application Hosting and Computing Services.
NCI Insurance Services Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Aquarium Software, Atlassian and Amazon Web Services (AWS).
NCI Insurance Services Ltd recently adopted applications including Atlassian Jira Service Desk in 2021, Amazon EC2 in 2020 and Aquarium Platform in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NCI Insurance Services Ltd’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates NCI Insurance Services Ltd’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NCI Insurance Services Ltd technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.