Neenah Paper
3460 Preston Ridge Road Suite 600,
Alpharetta, 30005, GA,
United States
Alpharetta, 30005, GA,
United States
1 678-566-6500
Manufacturing
Neenah Paper Technographics
Neenah Paper Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Neenah Paper and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2239 Neenah Paper employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Neenah Paper has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2009, Sitecore CMS for Web Content Management in 2011, Verint Predictive Experience (formerly Verint ForeSee) for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Neenah Paper is running and its propensity to invest more and deepen its relationship with LivePerson , Sitecore , Verint Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Neenah Paper revenues, which have grown to $792.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Neenah Paper intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Neenah Paper Tech Stack and Enterprise Applications
Neenah Paper AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2009 | 2009 |
In 2009, Neenah Paper implemented LivePerson Conversational Cloud on their website. Neenah Paper deployed LivePerson Conversational Cloud as a web-embedded conversational layer to support customer engagement and web-based customer service within the Chatbots and Conversational AI category.
Typical functional modules associated with Chatbots and Conversational AI implementations include a site chat widget, automated virtual assistants for intent handling, rules-based or AI-driven routing to live agents for human handoff, session and conversation analytics, and lead capture workflows. The deployment is cloud-oriented and operates on Neenah Paper's public site, positioning LivePerson Conversational Cloud as the company’s web-facing Chatbots and Conversational AI channel for customer engagement.
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Neenah Paper Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, Neenah Paper implemented Sitecore CMS to manage content on its corporate website. The deployment centered on Sitecore CMS as the Web Content Management platform, consolidating editorial control for marketing and corporate communications.
The implementation focused on core Web Content Management capabilities, including content authoring and templating, media asset management, versioning and approval workflows, and staged publishing. Sitecore CMS was configured to support reusable page templates and structured content models, enabling consistent product and corporate pages.
Operational coverage included the public-facing website and centralized content production for marketing and communications teams, with role-based authoring and editorial governance to control publishing. The architecture aligned with a content management and delivery model common to Web Content Management deployments, providing lifecycle controls for content staging and release.
Governance work emphasized editorial workflows, taxonomy and metadata management, and staged approvals to enforce brand consistency and content quality. Neenah Paper uses Sitecore CMS on their website.
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Neenah Paper CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verint Systems | Legacy | Verint Predictive Experience (formerly Verint ForeSee) | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 Neenah Paper implemented Verint Predictive Experience (formerly Verint ForeSee) to capture Customer Experience signals on its corporate website. The deployment is centered on site-embedded Verint ForeSee survey and feedback instrumentation, providing continuous visitor sentiment capture across product, content and informational pages.
Configuration emphasized client-side survey widgets, experience analytics dashboards, and the predictive scoring capabilities of Verint Predictive Experience. The implementation supported structured on-site feedback collection, sampling controls, segmentation, and experience analytics to surface usability and satisfaction patterns.
Operational coverage is the public web channel, with captured feedback routed into internal review workflows for digital marketing, e-commerce and customer service stakeholders. Integration work focused on front-end embedding and analytics workflow handoffs to align collected experience data with existing reporting and stakeholder review processes.
Governance included survey cadence, sampling governance and feedback review workflows to operationalize inputs into marketing and support processes. The Neenah Paper Verint Predictive Experience Customer Experience implementation established a continuous mechanism for cross-functional visibility into website user feedback and experience analytics.
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Partner Relationship Management | CRM |
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2014 | 2014 |
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Sales Automation, Sales Engagement | CRM |
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2020 | 2020 |
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Neenah Paper IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Neenah Paper CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Neenah Paper
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Neenah Paper Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Neenah Paper IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Neenah Paper digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Neenah Paper Technographics
Neenah Paper is a Manufacturing organization based in United States,
with around 2239 employees and annual revenues of $792.0 million.
Neenah Paper operates a diverse technology stack with applications such as
LivePerson Conversational Cloud, Sitecore CMS and Verint Predictive Experience (formerly Verint ForeSee),
covering areas like Chatbots and Conversational AI, Web Content Management and Customer Experience.
Neenah Paper has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LivePerson, Sitecore and Verint Systems.
Neenah Paper recently adopted applications including
DigitalOcean Droplets in 2021, Barracuda Email Security Gateway in 2021 and SugarCRM Sales Automation in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Neenah Paper’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Neenah Paper’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Neenah Paper technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.