Somerville, 2145, MA,
United States
Neighborhood Health Plan Technographics
Neighborhood Health Plan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Neighborhood Health Plan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Neighborhood Health Plan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Neighborhood Health Plan has purchased the following applications: Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2015, Adobe Marketo for Marketing Automation in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Neighborhood Health Plan is running and its propensity to invest more and deepen its relationship with Microsoft , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Neighborhood Health Plan revenues, which have grown to $651.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Neighborhood Health Plan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Neighborhood Health Plan Tech Stack and Enterprise Applications
Neighborhood Health Plan Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015 Neighborhood Health Plan implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to establish a centralized Analytics and BI capability. The deployment emphasized Microsoft SQL Server Reporting Services 2008, which was used extensively to develop various kinds of operational and management reports, validate report logic with end users, and publish finalized reports to shared report libraries.
Report development followed an iterative cycle where SSRS 2008 reports were developed, tested with business users for acceptance, and then deployed to production report servers. The broader Microsoft BI stack including SSAS and SSIS was provisioned to support semantic models and ETL orchestration alongside SQL Server Reporting Services, and governance centered on staged user testing, controlled report deployment, scheduled delivery, and role based access control as the enterprise Analytics and BI layer for the organization.
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Neighborhood Health Plan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Marketo | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Neighborhood Health Plan implemented Adobe Marketo for Marketing Automation. The deployment uses Adobe Marketo on the nhp.org website as the primary digital engagement and campaign orchestration layer, leveraging the cloud SaaS architecture of Adobe Marketo to centralize campaign execution and web-based lead capture.
Configuration emphasized core Marketing Automation modules, including email campaign management, automated nurture programs, web forms and landing page logic, segmentation, behavioral tracking, and personalization rules. Adobe Marketo was set up to support campaign scheduling, template management, and activity-level tracking to drive coordinated outreach across digital channels.
Operational coverage centers on the marketing and digital communications functions, with a Marketing Operations team responsible for campaign configuration, workflow orchestration, and template governance. Governance focused on campaign approval workflows and data hygiene controls to meet healthcare communications requirements, while day-to-day management is oriented around campaign lifecycle and subscriber list hygiene.
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Neighborhood Health Plan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Neighborhood Health Plan implemented Microsoft Azure Cloud Services. Microsoft Azure Cloud Services was provisioned to host the organization’s public website and associated web workloads under the Application Hosting and Computing Services category. The deployment documents usage of Azure for external facing application hosting by this United States based payer with about 1000 employees.
The implementation leverages standard Application Hosting and Computing Services capabilities, including scalable compute for web application workloads, persistent object and block storage for content and assets, virtual networking to isolate web tiers, and platform hosting components to run application containers and app processes. Telemetry, logging, and monitoring capabilities are applied to maintain service availability and to support operational incident response.
Operational coverage is centered on IT and digital channels that deliver customer engagement and benefits information through the public website. The integration surface explicitly includes the web presence, while internal integrations with back office systems are not disclosed. Cloud resource governance is administered through IT operations to control access, configuration, and platform management for the Microsoft Azure Cloud Services environment.
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Neighborhood Health Plan CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Neighborhood Health Plan
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Market Intelligence Director | Director | IT | ||||
| Chief Information Officer | CXO | IT | ||||
| Director Business Config & Business Analysts | Director | Finance |
Apps Being Evaluated by Neighborhood Health Plan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||