Columbia, 65202, MO,
United States
Neighbors Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Neighbors Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Neighbors Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Neighbors Bank has purchased the following applications: Nymbus Digital Banking for Digital Banking in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Verisk Jornaya for Customer Analytics in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Neighbors Bank is running and its propensity to invest more and deepen its relationship with Nymbus , Cisco Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Neighbors Bank revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Neighbors Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nymbus | Legacy | Nymbus Digital Banking | Digital Banking | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Neighbors Bank implemented Nymbus Digital Banking to establish a consolidated online and mobile channel for retail deposit and payments services. The Nymbus Digital Banking deployment served as the primary Digital Banking application for customer account access, transaction handling, and online self service enrollment.
Configuration focused on core digital banking capabilities typical for the category, including online account management, mobile channel delivery, authentication and access control, payment initiation, and transaction monitoring. Operational workflows emphasized troubleshooting and incident response for customer interactions, with built in controls for fraud monitoring and escalation that align with banking regulatory requirements.
From October 2021 onward the Nymbus Digital Banking environment has been supported by remote phone and email customer service agents who provide first line troubleshooting for end users, monitor transactions for potential fraud, and escalate exceptions to bank operations and risk teams. Governance centered on operational ownership by retail and risk functions, strict adherence to regulatory processes for suspicious activity reporting, and standard service desk workflows for issue resolution and change coordination.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verisk Analytics | Legacy | Verisk Jornaya | Customer Analytics | CRM | n/a | 2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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