Chicago, 60640, IL,
United States
Neon One Technographics
Neon One Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Neon One and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Neon One employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Neon One has purchased the following applications: LearnUpon LMS for Learning and Development in 2021, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Neon One is running and its propensity to invest more and deepen its relationship with LearnUpon , Drift , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Neon One revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Neon One intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Neon One Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LearnUpon | Legacy | LearnUpon LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, Neon One implemented LearnUpon LMS to support Learning and Development and align the application with training and onboarding business functions. Neon One uses LearnUpon LMS on their website to expose course catalogs and enable direct learner access for both customers and staff through web-based enrollment and consumption.
The implementation leverages core LearnUpon LMS capabilities, including course management, learner enrollment workflows, completion tracking, and reporting dashboards to manage professional services training. Administrative roles and learning governance are configured to control content publishing, learner grouping, and certification workflows, while operational scope covers internal staff training and customer-facing education across the United States.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Neon One deployed Drift AI Chatbot on its website to support customer engagement and lead qualification. The implementation uses Drift AI Chatbot as a website-embedded conversational layer to surface contextual messaging on marketing and support pages. The deployment targets customer success, marketing, and sales touchpoints within Neon One, reflecting typical Chatbots and Conversational AI use cases for a mid-size professional services technology company.
The deployment follows a SaaS cloud-hosted architecture with the Drift AI Chatbot embedded via site script and configured with conversational playbooks for qualification, FAQ automation, and real-time handoff to human agents. Implemented capabilities include automated lead capture, intent detection, scripted qualification flows, contextual routing, and message templating, consistent with the Chatbots and Conversational AI category. Governance emphasizes configuration of conversation flows, escalation rules, and phased web rollout, with ongoing tuning of playbooks to align bot responses to Neon One support and marketing workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Neon One implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform for corporate productivity. The implementation is observable in Neon One web properties and corresponds to an organization of about 200 employees, supporting internal communications and document collaboration across marketing, product, sales, customer success, and operations. Google Workspace (Formerly Google G-Suite) is employed for Gmail messaging, Drive file storage, Docs and Sheets collaborative editing, Calendar scheduling, and Meet conferencing.
Configuration emphasized the Google Workspace Admin console for centralized user provisioning, domain management, group based access controls, and sharing policy enforcement, enabling role aligned provisioning and administrative separation of duties. Operational coverage targeted core business functions, embedding email and collaborative document workflows into daily operations and supporting cross functional team collaboration. Governance relied on standard Collaboration platform controls such as group sharing policies, administrative roles, and audit logging provided within Google Workspace.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Donor and Fundraising Management | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Managed Detection and Response (MDR) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Neon One
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Neon One Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||