Sydney, 2000, NSW,
Australia
Neos Life Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Neos Life Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 163 Neos Life Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Neos Life Australia has purchased the following applications: Ebix OneOffice for Insurance Policy Administration in 2019, Microsoft 365 for Collaboration in 2017, WordPress for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Neos Life Australia is running and its propensity to invest more and deepen its relationship with Ebix , Microsoft , Miro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Neos Life Australia revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Neos Life Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ebix | Legacy | Ebix OneOffice | Insurance Policy Administration | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Neos Life Australia deployed Ebix OneOffice as its end to end life insurance sales and policy administration platform, implementing Ebix OneOffice within the Insurance Policy Administration category. The deployment targeted adviser and distribution channels across Australia and was scoped to support sales, new business intake and ongoing policy administration workflows.
The implementation included an adviser portal, tele underwriting capability, an integrated underwriting engine, commissions processing and reinsurance reporting, aligning explicitly to sales, new business, underwriting, commissions and policy administration modules. Ebix OneOffice configuration focused on automated underwriting decision support, commission calculation and reporting workflows to centralize policy lifecycle management.
The solution was delivered as a hosted Ebix OneOffice platform with CRM and data warehouse integration, enabling data flow between adviser interfaces, underwriting decision services and enterprise reporting. Operational coverage emphasized distribution, underwriting and finance functions within the Australian business, with the data warehouse used to consolidate transaction and commission data for reporting and regulatory needs.
Governance and rollout were executed around the hosted service model and integrated data streams, enabling coordinated changes across sales, underwriting and commissions processes. The implementation was reported to result in faster time to market due to the hosted delivery and pre integrated CRM and data warehouse connections.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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