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Switzerland
Nestlé Professional Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Nestlé Professional and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Nestlé Professional employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nestlé Professional has purchased the following applications: Relyon Service Center for Field Service Management in 2015, Acquia Cloud for Web Content Management in 2016, The Trade Desk for Digital Advertising Platform in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nestlé Professional is running and its propensity to invest more and deepen its relationship with Relyon , Acquia , The Trade Desk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nestlé Professional revenues, which have grown to $2.27 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nestlé Professional intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Relyon | Legacy | Relyon Service Center | Field Service Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Nestlé Professional implemented Relyon Service Center, a Field Service Management application to automate installation and maintenance of its business coffee machines. The decision followed dealer demonstrations which convinced Nestlé of the software's fit for field service and after sales support workflows.
Relyon Service Center was configured to support core field service capabilities, including work order management, technician scheduling and dispatch, mobile technician workflows, and asset service history tracking. The implementation emphasized operationalization of service tasks and structured management reporting, aligning the application with routine installation and preventive maintenance processes for vending and espresso equipment.
Operational coverage focused on dealer-served service channels and Nestlé Professional service teams, impacting service operations, after sales, and field maintenance functions. Governance shifted toward centralized service case handling and standardized service data, and Nestlé reports that the service process became much more efficient and that management information from Relyon Service Center is invaluable.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Trade Desk | Legacy | The Trade Desk | Digital Advertising Platform | CRM | n/a | 2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Governance, Risk and Compliance | TRM |
|
2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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