Los Gatos, 95032, CA,
United States
NetSpyGlass Technographics
NetSpyGlass Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NetSpyGlass and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 NetSpyGlass employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NetSpyGlass has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021, Twilio Sendgrid for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NetSpyGlass is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NetSpyGlass revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NetSpyGlass intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NetSpyGlass Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 NetSpyGlass implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. NetSpyGlass Google Workspace (Formerly Google G-Suite) Collaboration was provisioned to support core business functions including internal communications, document collaboration, and client-facing email for the professional services firm.
The deployment centered on standard Google Workspace capabilities, including Gmail, Calendar, Google Drive, Docs, Sheets, Slides, Meet, Groups, and the Admin console. Configuration emphasis included domain-based account provisioning, shared drives for team document management, real time coauthoring workflows, and role based access controls using the Google Workspace administrative settings.
Operational scope covered the companys 50 employees, with the Admin console used to manage user lifecycle, access policies, and organizational units. Governance relied on centralized account administration and workspace configuration to enforce collaboration workflows and data access rules, aligning Collaboration tooling with NetSpyGlass business functions and day to day professional services delivery.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, NetSpyGlass implemented Salesforce Sales Cloud, deploying a cloud-hosted CRM for core sales operations within the Sales Automation,CRM,Sales Engagement category. The Salesforce Sales Cloud instance is used on the company website to capture inbound interest and route leads directly into structured sales workflows. NetSpyGlass Salesforce Sales Cloud Sales Automation,CRM,Sales Engagement supports sales and business development functions for the 50-person professional services firm.
Configuration emphasizes lead and contact management, opportunity and pipeline management, activity and task tracking, and sales engagement features such as cadence orchestration and email logging. Standard Sales Cloud capabilities including reports and dashboards, automated assignment rules, and workflow rules are applied to formalize qualification criteria and opportunity progression, with settings scaled to a small business operational model.
The deployment is cloud-native, accessible via the corporate website and the Salesforce interface, enabling web-originated leads to create CRM records and enter sales processes without intermediary systems. Operational coverage is focused on sales and business development teams, with governance enforced through centralized administration, role-based access controls, and process rules to manage lead routing, qualification, and sales handoffs.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019, NetSpyGlass implemented Twilio Sendgrid for Transactional Email on their public website as the primary engine for automated site-originated messaging. The implementation is oriented to handle time-sensitive customer communications coming directly from website workflows and user-triggered events.
Twilio Sendgrid was configured to support standard transactional capabilities common to the Transactional Email category, including API and SMTP relay sending patterns, dynamic template management, suppression and bounce handling, and delivery telemetry. The configuration includes event webhook ingestion for engagement and delivery event processing, and template versioning to separate system-generated messages from promotional content.
Operational coverage focuses on website-driven business functions such as customer support notifications, account alerts, and delivery of automated correspondence, with application administration and template governance managed by operations and support teams. Deployment details include domain authentication setup for deliverability, monitoring of sending health through delivery logs and event streams, and workflow controls for template approval and suppression list management to enforce sending policies.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at NetSpyGlass
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by NetSpyGlass Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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