Network Merchants
1450 American Ln, Suite 1200,
Schaumburg, 60173, IL,
United States
Schaumburg, 60173, IL,
United States
1 847-352-4850
Professional Services
Network Merchants Technographics
Network Merchants Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Network Merchants and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 580 Network Merchants employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Network Merchants has purchased the following applications: Biller Genie for AR Automation in 2025, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Network Merchants is running and its propensity to invest more and deepen its relationship with Biller Genie , Network Merchants , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Network Merchants revenues, which have grown to $108.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Network Merchants intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Network Merchants Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Biller Genie | Legacy | Biller Genie | AR Automation | ERP Financial Management | n/a | 2025 | 2025 |
In 2025 Network Merchants partnered with Biller Genie to launch Bill Connect, announced January 23, 2025, embedding Biller Genie’s accounts-receivable automation into NMI’s payment gateway. Network Merchants integrated Biller Genie as an AR Automation solution to extend payment and invoicing capabilities to its small and medium business customers in the United States, aligning the application with core finance and accounts receivable functions.
The implementation configures Biller Genie to support invoice creation, payment acceptance and automated reconciliation workflows, with the full product name Biller Genie invoked as the embedded AR Automation engine. Configuration focuses on invoice-to-cash orchestration so SMBs can generate invoices, present payment options and reconcile receipts within their accounting ledgers.
Integrations are explicitly implemented with QuickBooks and Xero, enabling reconciliation and posting to those ledgers through the gateway extension. Operational scope is a finance and AR deployment for US SMBs, delivered via NMI’s gateway extension so customers manage billing, payments and reconciliation without leaving the gateway environment, as documented in the public press release.
Governance and process change emphasize centralizing invoice and reconciliation workflows inside the payment gateway, reducing handoffs between payment and accounting workflows for SMB customers. The announcement cites outcomes from the deployment including getting paid approximately 15 days faster and reducing overdue invoices, outcomes that are attributed to the embedded Biller Genie AR Automation capability.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Network Merchants implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment supports an organization of approximately 580 employees in the United States and is referenced on the company website, indicating enterprise-wide adoption for core productivity and collaboration tasks.
The Google Workspace implementation includes standard productivity and collaboration modules including Gmail for email, Google Drive for file storage, Docs, Sheets, and Slides for document authoring, Google Calendar for scheduling, and Google Meet for conferencing. Administration is provided through the Google Workspace Admin console with typical capabilities for user provisioning, group management, and domain-level policy configuration.
Operational ownership is centered in IT, with Google Workspace serving business functions across engineering, sales, marketing, and support for day-to-day collaboration and information sharing. Governance is exercised through tenant-level administration, role-based admin delegation, and configuration of sharing and retention settings in the Admin console, positioning Google Workspace as the collaboration backbone for Network Merchants.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Network Merchants implemented DocuSign eSignature as a Digital Signing solution on their website. The implementation provided an embedded web signature capability to capture legally enforceable signatures for customer agreements and service onboarding workflows.
Configuration centered on embedding DocuSign eSignature flows into web pages, using application programming interfaces to create envelopes, present documents for signing, and surface signature status back to the site. Functional capabilities implemented included document presentation and routing, recipient authentication options, and event callbacks to signal completion and update internal transaction states.
Operational scope was limited to the public facing website where DocuSign eSignature manages signer interactions and the signature lifecycle for customer facing transactions. Governance activity focused on aligning the embedded signature experience with existing customer workflows and on configuring signature routing and authentication controls within the DocuSign eSignature implementation.
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Network Merchants
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Apps Being Evaluated by Network Merchants Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Network Merchants IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Network Merchants digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Network Merchants Technographics
Network Merchants is a Professional Services organization based in United States,
with around 580 employees and annual revenues of $108.0 million.
Network Merchants operates a diverse technology stack with applications such as
Biller Genie, Google Workspace (Formerly Google G-Suite) and DocuSign eSignature,
covering areas like AR Automation, Collaboration and Digital Signing.
Network Merchants has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Biller Genie, Google and DocuSign.
Network Merchants recently adopted applications including
Biller Genie in 2025, Microsoft Clarity in 2022 and OneTrust Cookie Consent in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Network Merchants’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Network Merchants’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Network Merchants technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.