Neudesic
200 Spectrum Center Drive Suite 2000,
Irvine, 92618, CA,
United States
Irvine, 92618, CA,
United States
1 800-805-1805
Professional Services
Neudesic Technographics
Neudesic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Neudesic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Neudesic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Neudesic has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, LiveChat for Chatbots and Conversational AI in 2016, WooCommerce for eCommerce in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Neudesic is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Neudesic revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Neudesic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Neudesic Tech Stack and Enterprise Applications
Neudesic ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Microsoft Dynamics GP | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Neudesic implemented Oracle NetSuite ERP as its ERP Financial system to centralize accounting, billing, and expense workflows. The project replaced Microsoft Dynamics GP and targeted finance and professional services billing processes across the organization.
The Oracle NetSuite ERP deployment emphasized core accounting ledger, invoicing, expense management, and integration points for time and billing, with configuration to synchronize consultant billing time, client invoices, and employee expenses. Configuration work focused on automated transaction processing, orchestration of high volume record flows, and runtime monitoring to surface exceptions.
There was no prebuilt connector between Neudesic’s homegrown time and billing and expense systems and NetSuite, and prior integration with Microsoft Dynamics GP consumed significant IT support time due to complexity. Neudesic engaged Peregrine Connect to create an enhanced integration that runs automatically and monitors integrations for errors, integrating internal time and billing systems with Oracle NetSuite ERP. The integration processes over 15,000 records each month in under 10 minutes, representing a 200 percent reduction in batch time compared with earlier processing using TIBCO Scribe and Dynamics GP.
Governance and workflow changes shifted routine reconciliation and error handling out of IT, enabling the finance team to own exception resolution and reducing ongoing technical support demand. The deployment was completed in less than three months, leveraging Peregrine Connect’s prevalidated connectors to avoid custom development and accelerate time to production.
Documented benefits include improved data flow between custom-developed platforms and Oracle NetSuite ERP, fewer errors, reduced time to deployment, lower technical resource requirements, and the ability to add applications without disrupting existing integrations. Neudesic reported increased autonomy for finance and greater confidence in using Peregrine Connect for sensitive financial data.
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Neudesic AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Neudesic implemented LiveChat on its website. Neudesic uses LiveChat in the Chatbots and Conversational AI category to provide real-time web-based customer engagement supporting sales and customer support functions.
The implementation centers on the LiveChat web widget and agent console, configured with proactive chat triggers, canned responses, session transcript capture, and built-in reporting. LiveChat captures conversational history and supports standard conversational workflows such as agent routing and chat transfer, aligning with Chatbots and Conversational AI functional terminology.
Deployment is front-end oriented, embedding the LiveChat JavaScript widget into Neudesic's public site and exposing the LiveChat console to internal agents. Operational coverage focuses on the website channel, with governance controls configured for agent workflows, response templates, operating hours, and transcript retention.
Operational governance emphasizes monitoring conversations for quality and iterative template tuning, and the LiveChat deployment is positioned as the primary conversational interface on the Neudesic website. This configuration clarifies the Neudesic LiveChat Chatbots and Conversational AI Business Function relationship for web customer engagement.
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Neudesic eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015, Neudesic implemented WooCommerce on its public website to provide eCommerce capabilities for customer-facing sales and service offerings. The deployment uses the WooCommerce platform from Automattic to expose product presentation, shopping cart, checkout and basic order management functions directly within the corporate site.
The implementation is web-channel focused, with operational scope centered on online sales and customer interactions through the website, connecting commercial and marketing workflows to the public storefront. Architecture is implemented as an embedded site commerce layer using WooCommerce, and the solution aligns with standard eCommerce functional modules such as catalog management, cart and checkout, and order capture while leaving system-specific integration details and post-sales fulfillment connections to Neudesic’s internal architecture decisions.
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Neudesic CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Neudesic TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Neudesic IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Neudesic CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Neudesic
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Marketing Officer | CXO | Marketing | |
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CEO | CXO | Finance | |
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Chief Technology Officer | CXO | IT | |
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Controller | Director | Finance | |
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Billing Specialist | Manager | Finance | |
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Accounting Manager | Manager | Finance | |
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Accounting Manager | Manager | Finance | |
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Apps Being Evaluated by Neudesic Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Neudesic IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Neudesic digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Neudesic Technographics
Neudesic is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $100.0 million.
Neudesic operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and WooCommerce,
covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce.
Neudesic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Automattic.
Neudesic recently adopted applications including
Salesforce Sales Cloud in 2021, Google Cloud Platform (GCP) in 2021 and Lumen CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Neudesic’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Neudesic’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Neudesic technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.