Lanarkshire, ML1 2TX,
United Kingdom
New College Lanarkshire Technographics
New College Lanarkshire Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New College Lanarkshire and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 New College Lanarkshire employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New College Lanarkshire has purchased the following applications: Infor SunSystems for ERP Financial in 2013, LiveChat for Chatbots and Conversational AI in 2018, CIVIC Ffora for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New College Lanarkshire is running and its propensity to invest more and deepen its relationship with Infor , TechnologyOne , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New College Lanarkshire revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New College Lanarkshire intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New College Lanarkshire Tech Stack and Enterprise Applications
New College Lanarkshire ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 New College Lanarkshire implemented Infor SunSystems to manage the Finance Department and the college's financial affairs, deploying Infor SunSystems as its ERP Financial application for centralized financial control and management reporting. The implementation placed responsibility for key financial systems with the finance team, and formalized ownership for producing timely and relevant management information across the institution.
Configuration focused on core finance capabilities consistent with ERP Financial deployments, including general ledger consolidation, budgeting and annual forecasting workflows, and management reporting. Annual forecasting and budgeting processes were configured to support specific split accounting, including splits for the three months to the planned merger date with Cumbernauld, and to March 2014 to align with Office for National Statistics reporting requirements.
Operational scope centered on the college Finance Department, with six staff explicitly responsible for SunSystems operations and day to day financial processes. The deployment supported end to end financial administration for the college, integrating budgeting, forecasting, and management information flows into regular departmental reporting and control processes.
Governance and process work accompanied the technical implementation, with the finance function preparing a formal CCTV policy for the college, reviewing the Procurement Strategy to date, and revising operating procedures to align with system controls and reporting timelines. These governance measures established documented procedures and accountability for financial system use and oversight within the ERP Financial environment.
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ERP Financial | ERP |
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2024 | 2024 |
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New College Lanarkshire AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, New College Lanarkshire implemented LiveChat, deploying LiveChat on their website under the Chatbots and Conversational AI category. The implementation used an embedded website chat widget tied to the vendor's cloud-hosted conversational platform, enabling real-time messaging between website visitors and college staff and providing a central entry point for student enquiries on the public site.
Functional capabilities exercised include live agent chat, queued messaging, canned responses and visitor session tracking that are typical for Chatbots and Conversational AI deployments, configured to support student-facing services such as admissions enquiries and frontline student support. Operational coverage concentrated on web channels, with college staff operating the LiveChat agent console to triage and respond to queries, and governance maintained by central student services to manage staffing, response protocols and message handling workflows.
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New College Lanarkshire Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CIVIC Computing | Legacy | CIVIC Ffora | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, New College Lanarkshire deployed CIVIC Ffora as its Web Content Management platform on its public-facing website. The implementation centralized content publishing and template-driven page creation to support outreach and student recruitment communications across desktop and mobile delivery.
CIVIC Ffora was configured to provide core Web Content Management capabilities including content authoring, media asset management, page templates, metadata and navigation control, role-based editorial workflows, and scheduled publishing. Configuration work emphasized template standardization, accessibility and compliance controls typical for UK education sites, and staged approval workflows to control course and corporate content updates.
Operational ownership was organized around marketing and communications with departmental contributors in student services and academic teams granted differentiated authoring and approval permissions. Governance established editorial roles, approval stages, and content lifecycle practices to maintain consistency of course information and corporate messaging, aligning New College Lanarkshire CIVIC Ffora Web Content Management with marketing, communications and student recruitment functions.
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New College Lanarkshire CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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New College Lanarkshire IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at New College Lanarkshire
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Head of Information | Director | IT | ||||
| Finance Manager | Manager | Finance | ||||
| Finance | Manager | Finance | ||||
| Head of ICT | Director | Finance |
Apps Being Evaluated by New College Lanarkshire Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||