New York Cares
65 Broadway, 19th Floor,
New York, 10006, NY,
United States
New York, 10006, NY,
United States
1 212-228-5000
Non Profit
New York Cares Technographics
New York Cares Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New York Cares and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 New York Cares employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New York Cares has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, Sterling Background Check for BackGround Screening in 2018, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New York Cares is running and its propensity to invest more and deepen its relationship with Intuit , Sterling Talent Solutions , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New York Cares revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New York Cares intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New York Cares Tech Stack and Enterprise Applications
New York Cares ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2014 | 2014 |
In 2014, New York Cares implemented Intuit Quickbooks Enterprise as its ERP Financial platform to centralize core accounting and fund tracking for the nonprofit. The deployment targeted the organization wide finance function and key program finance processes, aligning the accounting environment to nonprofit chart of accounts and class based tracking.
Configuration work emphasized standard ERP Financial capabilities, including general ledger configuration, accounts payable workflows, accounts receivable management, cash management and financial reporting. Implementation notes indicate configuration for nonprofit fund accounting through class and job tracking, setup of a consolidated chart of accounts, and fixed asset tracking and depreciation schedules consistent with nonprofit reporting needs.
Operational integrations were oriented around bank feed automation and data exchange with donor systems and payroll providers, enabling transaction import and reconciliation workflows without naming specific third party vendors. The system supported month end close activities and transaction level reporting for finance, development and program operations teams, with role based access controlling ledger and reporting privileges.
Governance changes focused on documented accounting procedures, approval routing for payables and receivables, and training for finance and program staff to enforce consistent fund classification. Rollout activities emphasized process standardization for period close and donor restricted fund tracking, positioning Intuit Quickbooks Enterprise as the primary ERP Financial record for New York Cares.
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New York Cares HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018, New York Cares implemented Sterling Background Check to support volunteer onboarding for phone bank projects and the Mission: VetCheck initiative, using the Sterling Background Check application as a BackGround Screening solution. The implementation was focused on gating access to one on one unsupervised volunteer activities, with background clearance required before volunteers receive credentials for phone banking work.
The deployment used an email driven candidate workflow and vendor hosted screening process, where volunteers receive an email from the background check partner Sterling Volunteers within 24 hours of completing phone bank training. The configuration emphasized an access control state model, including invited candidate intake, completion tracking, vendor adjudication, and a cleared status flag that enables signup eligibility for virtual projects once clearing is confirmed, typically within two days.
Operationally the Sterling Background Check integration was embedded into New York Cares account creation and training flows, requiring volunteers to create an account, complete phone bank training, and then complete the background check before being issued credentials for phone banking software. The scope covered volunteers supporting New York City initiatives such as Mission: VetCheck, and was used to enforce the organization rule that one on one unsupervised volunteer actions must be screened.
Governance controls were implemented to limit visibility to background check results, with only a small set of employees cleared to review screening information and with screening details not retained in New York Cares systems. New York Cares also underwrote the cost of the Sterling Background Check process, and the operational workflow tied clearance status directly to volunteer signup permissions for scheduled virtual phone bank projects.
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New York Cares Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, New York Cares implemented Microsoft 365 as its primary Collaboration platform to support enterprise email, document sharing, and real-time teamwork. The deployment targeted a mid-sized nonprofit workforce of approximately 400 employees in the United States, provisioning cloud productivity tools to staff and volunteer coordination teams.
The Microsoft 365 implementation included core Collaboration capabilities typical of the suite, notably Exchange Online for mail, SharePoint Online for intranet and document management, Microsoft Teams for chat and meetings, and OneDrive for Business for personal file synchronization. Configuration work would have focused on tenant-level administration, mailbox and site collection provisioning, Teams policy configuration for external access and meeting settings, and baseline information governance controls aligned to nonprofit operations.
Public site source indicates Microsoft 365 is referenced on New York Cares public website, suggesting linkage between their web presence and the Microsoft 365 tenant or assets. Operational coverage spanned volunteer program operations, fundraising coordination, and internal staff communications, with governance centered on tenant administration, role-based access control, and formalized user provisioning and policy workflows to control collaboration and data access.
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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New York Cares Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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New York Cares eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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New York Cares CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Campaign Management | CRM |
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2023 | 2023 |
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Donor and Fundraising Management | CRM |
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2019 | 2019 |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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New York Cares ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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New York Cares PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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New York Cares IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at New York Cares
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Director | Director | Finance | |
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Deputy Executive Director-External Affairs | Director | Finance | |
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Technology Manager | Manager | IT | |
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Director, Community and Corporate Programs | Director | Finance | |
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Chief Talent Officer | CXO | HR | |
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Officer, HR & Operations | Manager | HR | |
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Talent Director | Director | HR | |
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Talent Specialist | Manager | HR | |
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Apps Being Evaluated by New York Cares Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from New York Cares IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the New York Cares digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD New York Cares Technographics
New York Cares is a Non Profit organization based in United States,
with around 400 employees and annual revenues of $40.0 million.
New York Cares operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Sterling Background Check and Microsoft 365,
covering areas like ERP Financial, BackGround Screening and Collaboration.
New York Cares has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Sterling Talent Solutions and Microsoft.
New York Cares recently adopted applications including
CallHub in 2023, GiveSmart in 2021 and Acquia Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of New York Cares’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates New York Cares’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete New York Cares technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.