New York, 10155, NY,
United States
New York Spine Specialists Technographics
New York Spine Specialists Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New York Spine Specialists and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 New York Spine Specialists employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New York Spine Specialists has purchased the following applications: Criterions Medical Suite for Medical Practice Management in 2016, Internet Brands Ngage for Chatbots and Conversational AI in 2021, GoDaddy Webmail for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New York Spine Specialists is running and its propensity to invest more and deepen its relationship with Criterions , Internet Brands , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New York Spine Specialists revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New York Spine Specialists intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New York Spine Specialists Tech Stack and Enterprise Applications
New York Spine Specialists ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Criterions | Legacy | Criterions Medical Suite | Medical Practice Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 New York Spine Specialists implemented Criterions Medical Suite. The deployment used Criterions Medical Suite as the primary Medical Practice Management application, with staff-level knowledge of Criterions EHR and TCMS informing configuration choices to align administrative workflows with clinical record flows. The program emphasized integration between appointment handling and patient record continuity, reflecting common Medical Practice Management functional requirements.
Configuration focused on core practice management modules including appointment scheduling, patient demographics and intake, billing and claims management, and appointment workflow orchestration within the Criterions Medical Suite. The implementation was operational across the New York practice to support clinical teams, front desk operations and billing staff, and governance consolidated front-office intake procedures, standardized billing workflows and applied role-based access to patient data. Staff training covered both Criterions Medical Suite and Criterions EHR to maintain operational continuity with existing TCMS familiarity and to ensure coordinated administrative and clinical processes.
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New York Spine Specialists AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Internet Brands | Legacy | Internet Brands Ngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, New York Spine Specialists deployed Internet Brands Ngage on its public website. Internet Brands Ngage, categorized as Chatbots and Conversational AI, was implemented to provide website-based patient engagement and front-door conversational access to clinical services. This deployment positions New York Spine Specialists Internet Brands Ngage Chatbots and Conversational AI as the primary online interface for patient inquiries and appointment workflows.
The implementation focused on configuring conversational workflows and scripted dialogs to support appointment booking, patient intake form capture, frequently asked questions, and lead capture, with defined handoff points to human reception staff. Configuration emphasized web-embedded chat deployment and message routing logic, and the team maintained a content management cadence for conversational script updates and response templates.
Operational coverage remained website centric, affecting front-desk operations, patient access functions, and digital marketing touchpoints. Governance included establishing escalation rules, content review processes, and privacy controls aligned with healthcare operational requirements, with ongoing script refinement to keep conversational flows current and clinically appropriate.
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New York Spine Specialists Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, New York Spine Specialists deployed GoDaddy Webmail as its Collaboration application. The practice uses GoDaddy Webmail on its public website to provide hosted email and webmail access for administrative and clinical communications, tying mailboxes to the clinic domain registered with GoDaddy. The deployment focuses on centralized mailbox hosting, webmail interface access, and account provisioning for office and clinical staff, consistent with Collaboration functional workflows such as message routing, mailbox management, and basic filtering.
Configuration and operational control are managed via the GoDaddy administration console, where administrators provision user accounts, manage DNS and MX records, and apply standard mail routing and security settings common to hosted email services. Integrations are limited to the website and domain hosting relationship with GoDaddy, leveraging standard SMTP and IMAP protocols and webmail access for day to day communication. Governance is implemented through centralized account administration and mailbox lifecycle procedures supporting scheduling, referral, and administrative communication workflows.
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Online Meeting Scheduling | Collaboration |
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2017 | 2017 |
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New York Spine Specialists IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at New York Spine Specialists
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by New York Spine Specialists Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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