Wellington, 6011,
New Zealand
New Zealand Post Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by New Zealand Post and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 New Zealand Post employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New Zealand Post has purchased the following applications: B2BE Invoice Management for AP Automation in 2023, Ascender Preceda for Core HR in 2013, MyPatient+ for Patient Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New Zealand Post is running and its propensity to invest more and deepen its relationship with B2BE , Pagero , UNIT4 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New Zealand Post revenues, which have grown to $1.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New Zealand Post intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| B2BE | Legacy | B2BE Invoice Management | AP Automation | ERP Financial Management | n/a | 2023 | 2023 |
In 2023 New Zealand Post deployed B2BE Invoice Management as a cloud-based AP Automation solution to address its paper-based, manually intensive invoicing processes within finance and accounts payable. The implementation focused on centralizing electronic invoice processing for the postal and courier operator, moving invoice handling from ad hoc paper workflows toward a structured platform-based flow across AP teams.
B2BE Invoice Management was configured to automate invoice capture and processing, provide workflow orchestration for approvals, and surface real-time visibility into invoice status. The implementation emphasized automated validation and exception handling to reduce manual intervention, and the platform’s auditability capabilities were used to track invoice lifecycle events and support control requirements.
The cloud deployment centralized invoice transmission and processing, connecting supplier invoicing flows into a single platform and improving end-to-end visibility across billing touchpoints. Operational coverage targeted New Zealand Post’s finance and accounts payable functions, with the solution designed to streamline supplier interactions and electronic invoice exchange rather than requiring localized paper handling at individual sites.
Governance changes included shifting routine invoice routing and exception resolution into platform-driven workflows, reducing manual approvals and rework. As a result of the deployment New Zealand Post reduced invoice processing time from days to hours, reported improved efficiency and productivity, and achieved cost reductions through lower paper use and reduced manual effort while retaining auditability and control.
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AP Automation | ERP Financial Management |
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2020 | 2020 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2014 | 2015 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender Preceda | Core HR | HCM | n/a | 2013 | 2014 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2023 | 2023 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | MyPatient+ | Patient Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, New Zealand Post implemented MyPatient+, an in-house Patient Management application to support its internal clinical and employee health workflows. MyPatient+ is identified in the Patient Management category and was deployed as a centralized clinical record system for occupational health and employee medical case management across the organisation.
MyPatient+ was configured with core Patient Management capabilities including patient registration, appointment scheduling, clinical documentation, triage and case tracking, care plan management and configurable clinical templates. The implementation emphasized role based access controls, detailed audit logging and clinical reporting to support compliance and clinical governance, and the full application name MyPatient+ is used throughout operational documentation and training materials.
Operational scope focused on internal business functions such as occupational health services, health and safety case handling and employee support programs, aligning clinical workflows with human resources and site safety processes. Governance workstreams established clinical ownership, standardised intake and referral workflows, and training programs for clinical and administrative staff, with an incremental rollout across internal health service sites.
The deployment of MyPatient+ centralized patient records and formalised clinical governance for New Zealand Post, enabling consistent clinical workflows within the organisation. New Zealand Post MyPatient+ Patient Management is positioned as the authoritative system for employee health case documentation and operational control of occupational medical services.
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Travel Management | ERP Services and Operations |
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2018 | 2018 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms, Predictive Analytics | AI Development |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2018 | 2018 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Logistics Management | SCM |
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2015 | 2015 |
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Supply Chain Management | SCM |
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2022 | 2022 |
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Supply Chain Management | SCM |
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2018 | 2018 |
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Transportation Management | SCM |
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2018 | 2018 |
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Warehouse Management | SCM |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement, Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2010 | 2010 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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