New Zealand Post
New Zealand Post House, 7 Waterloo Quay, Pipitea,
Wellington, 6011,
New Zealand
Wellington, 6011,
New Zealand
64 4 897 5675
Transportation
New Zealand Post Technographics
New Zealand Post Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New Zealand Post and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 New Zealand Post employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New Zealand Post has purchased the following applications: B2BE Invoice Management for AP Automation in 2023, Ascender Preceda for Core HR in 2013, MyPatient+ for Patient Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New Zealand Post is running and its propensity to invest more and deepen its relationship with B2BE , Pagero , UNIT4 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New Zealand Post revenues, which have grown to $1.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New Zealand Post intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New Zealand Post Tech Stack and Enterprise Applications
New Zealand Post ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| B2BE | Legacy | B2BE Invoice Management | AP Automation | ERP | n/a | 2023 | 2023 |
In 2023 New Zealand Post deployed B2BE Invoice Management as a cloud-based AP Automation solution to address its paper-based, manually intensive invoicing processes within finance and accounts payable. The implementation focused on centralizing electronic invoice processing for the postal and courier operator, moving invoice handling from ad hoc paper workflows toward a structured platform-based flow across AP teams.
B2BE Invoice Management was configured to automate invoice capture and processing, provide workflow orchestration for approvals, and surface real-time visibility into invoice status. The implementation emphasized automated validation and exception handling to reduce manual intervention, and the platform’s auditability capabilities were used to track invoice lifecycle events and support control requirements.
The cloud deployment centralized invoice transmission and processing, connecting supplier invoicing flows into a single platform and improving end-to-end visibility across billing touchpoints. Operational coverage targeted New Zealand Post’s finance and accounts payable functions, with the solution designed to streamline supplier interactions and electronic invoice exchange rather than requiring localized paper handling at individual sites.
Governance changes included shifting routine invoice routing and exception resolution into platform-driven workflows, reducing manual approvals and rework. As a result of the deployment New Zealand Post reduced invoice processing time from days to hours, reported improved efficiency and productivity, and achieved cost reductions through lower paper use and reduced manual effort while retaining auditability and control.
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AP Automation | ERP |
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2020 | 2020 |
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ERP Financial | ERP |
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2014 | 2014 |
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ERP Financial | ERP |
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2014 | 2015 |
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Expense Management | ERP |
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2013 | 2013 |
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Expense Management | ERP |
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2013 | 2013 |
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New Zealand Post HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender Preceda | Core HR | HCM | n/a | 2013 | 2014 |
In 2013 New Zealand Post implemented Ascender Preceda as its Core HR application, engaging a payroll historical team to remediate and extend payroll calculation capabilities. The initial engagement ran from December 2013 to April 2014, focused on an ETL driven back pay calculation across a ten year history covering four distinct payroll systems and the Alesco historical project stream.
Work centered on the ETL code base and the final payroll calculation procedure, with UML based analysis used to understand existing logic and data flows. The final calculation procedure was refactored to remove redundancy, queries were optimized and targeted indexes were added, improvements that produced an explicit 100x speed improvement in the procedure. Support and bug fixing were provided for a data matching algorithm used to reconcile employee records across historical payroll sources.
Architecturally the effort was implemented as a batch ETL and calculation layer feeding Ascender Preceda payroll processing, with a dedicated historical project stream to isolate back pay computation and reconciliation work. The implementation touched payroll and HR operations across all employee populations, requiring precise handling of multi-source payroll inputs and preservation of historical data integrity.
Delivery emphasized specification driven design interpretation and on time implementation, with the team responsible for code enhancements, testing of the data matching workflow, and the Alesco historical stream development. Governance was operationalized through the payroll historical project stream, enabling controlled rollout of calculation fixes and reconciliation routines into the Ascender Preceda Core HR environment.
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2023 | 2023 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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New Zealand Post ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | MyPatient+ | Patient Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, New Zealand Post implemented MyPatient+, an in-house Patient Management application to support its internal clinical and employee health workflows. MyPatient+ is identified in the Patient Management category and was deployed as a centralized clinical record system for occupational health and employee medical case management across the organisation.
MyPatient+ was configured with core Patient Management capabilities including patient registration, appointment scheduling, clinical documentation, triage and case tracking, care plan management and configurable clinical templates. The implementation emphasized role based access controls, detailed audit logging and clinical reporting to support compliance and clinical governance, and the full application name MyPatient+ is used throughout operational documentation and training materials.
Operational scope focused on internal business functions such as occupational health services, health and safety case handling and employee support programs, aligning clinical workflows with human resources and site safety processes. Governance workstreams established clinical ownership, standardised intake and referral workflows, and training programs for clinical and administrative staff, with an incremental rollout across internal health service sites.
The deployment of MyPatient+ centralized patient records and formalised clinical governance for New Zealand Post, enabling consistent clinical workflows within the organisation. New Zealand Post MyPatient+ Patient Management is positioned as the authoritative system for employee health case documentation and operational control of occupational medical services.
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Travel Management | ERP Services and Operations |
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2018 | 2018 |
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New Zealand Post AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms, Predictive Analytics | AI Development |
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2023 | 2023 |
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New Zealand Post AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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New Zealand Post Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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New Zealand Post Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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New Zealand Post Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2015 | 2015 |
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New Zealand Post Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2018 | 2018 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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New Zealand Post SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Logistics Management | SCM |
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2015 | 2015 |
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Supply Chain Management | SCM |
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2022 | 2022 |
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Supply Chain Management | SCM |
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2018 | 2018 |
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Transportation Management | SCM |
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2018 | 2018 |
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Warehouse Management | SCM |
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2018 | 2018 |
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New Zealand Post CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement, Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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New Zealand Post ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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New Zealand Post PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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New Zealand Post PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2018 | 2018 |
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New Zealand Post IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2010 | 2010 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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New Zealand Post CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at New Zealand Post
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief People Officer | CXO | HR | |
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Head of HR | Director | HR | |
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General Manager People Partnering | Director | HR | |
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Head of Culture and Capability | Director | HR | |
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Manager People Services | Manager | HR | |
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IT Service Delivery Manager | Manager | IT | |
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Delivery Excellence Manager, Data and Technology | Manager | IT | |
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General Manager Cloud, Operations & Technology Services Lead | Manager | IT | |
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Enterprise Platform Product Manager | Manager | IT | |
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Payroll Operations Manager | Manager | Finance | |
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Head of Learning and Development | Director | HR | |
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Chief Executive Officer | CXO | Operations | |
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Chief Data & Technology Officer (CDTO) | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Head of Procurement & Commercial | Director | Procurement | |
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National Express Operations Manager | Manager | Operations | |
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Group Administrator | Non Manager | Operations | |
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Team Manager Accounts Payable and Purchasing | Manager | Finance | |
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GM Finance | Director | Finance | |
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Digital Transformation Lead | Manager | IT | |
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Remuneration and Reward Manager | Manager | HR | |
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Financial Accountant | Non Manager | Finance | |
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Manager Procurement Business Partnering & Capability | Manager | Procurement | |
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HR Manager | Manager | HR | |
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Strategic People Partner | Director | HR | |
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Apps Being Evaluated by New Zealand Post Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from New Zealand Post IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the New Zealand Post digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD New Zealand Post Technographics
New Zealand Post is a Transportation organization based in New Zealand,
with around 7000 employees and annual revenues of $1.17 billion.
New Zealand Post operates a diverse technology stack with applications such as
B2BE Invoice Management, Ascender Preceda and MyPatient+,
covering areas like AP Automation, Core HR and Patient Management.
New Zealand Post has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as B2BE, Ascender and In-House Applications.
New Zealand Post recently adopted applications including
B2BE Invoice Management in 2023, AscenderPay in 2023 and DataRobot AI Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of New Zealand Post’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates New Zealand Post’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete New Zealand Post technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.