Wellington, 6144,
New Zealand
New Zealand Red Cross Technographics
New Zealand Red Cross Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New Zealand Red Cross and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 566 New Zealand Red Cross employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New Zealand Red Cross has purchased the following applications: ELMO HR Core for Core HR in 2017, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New Zealand Red Cross is running and its propensity to invest more and deepen its relationship with ELMO Software , Intuto , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New Zealand Red Cross revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New Zealand Red Cross intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New Zealand Red Cross Tech Stack and Enterprise Applications
New Zealand Red Cross HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELMO Software | Legacy | ELMO HR Core | Core HR | HCM | n/a | 2017 | 2017 |
In 2017 New Zealand Red Cross implemented ELMO HR Core, a Core HR application, to centralize employee records and standardize People and Culture processes across its approximately 566 employees in New Zealand. The deployment focused on establishing a single HR record source for employee master data, onboarding workflows, performance management, and learning content coordination to support service portfolios and front-line teams.
Configuration work for ELMO HR Core emphasized role based workflows and configurable approval chains for hiring and performance reviews, together with e learning content curation for the organisation's Talent Hub e modules. The implementation included setup of employee lifecycle modules and automated HR task orchestration to reduce manual HR administration, aligned with the People and Culture advisory and L D activities described by internal HR staff.
Operational coverage extended across the People and Culture function, managers and team leaders in multiple service portfolios, and specialist teams such as refugee resettlement and trauma recovery programs, reflecting the organisation's multicultural workforce. The ELMO HR Core deployment supported the organisation's LMS content curation and learning module delivery within HR processes, linking learning initiatives to performance and onboarding workflows.
Governance was instrumented through staged change proposals, stakeholder engagement and formal reporting and communication channels, with HR taking the lead on drafting and finalizing agreements during portfolio level changes. Implementation discipline emphasized process documentation, updated policy workflows and manager enablement to embed ELMO HR Core into routine HR operations.
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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New Zealand Red Cross Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 New Zealand Red Cross implemented Microsoft 365 to standardize collaboration across the organization, a deployment categorized under Collaboration and visible in their public website presence. The Microsoft 365 implementation is described as an organizational platform for email and document collaboration, supporting core communication and content workflows.
The deployment concentrated on Collaboration capabilities typical of Microsoft 365, including Exchange Online email, SharePoint intranet and document libraries, OneDrive personal storage, and Microsoft Teams for real time communication and meetings. Configuration work focused on content collaboration, coauthoring, and centralized document storage to support coordinated volunteer and program activities.
Operational scope covered administrative, volunteer coordination and program delivery functions, with Microsoft 365 used to unify communication and document workflows across those business functions. Governance emphasis aligned with Collaboration objectives, including identity and access controls, content sharing policies, and records management practices to manage sensitive information and volunteer data within Microsoft 365.
The narrative links New Zealand Red Cross Microsoft 365 Collaboration to the organization’s everyday collaboration and communications needs, with implementation approaches oriented around standard Microsoft 365 modules and governance patterns for nonprofits.
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New Zealand Red Cross CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, New Zealand Red Cross implemented Hotjar on its public website. The deployment uses Hotjar within a Customer Experience context to capture qualitative web analytics and in page feedback that inform site navigation and donation journey decisions. Hotjar is configured to collect session recordings, heatmaps, and on page feedback widgets consistent with Customer Experience implementations.
Operational scope is focused on the organization website and digital engagement channels, supporting web, communications, and fundraising business functions. The implementation supplements behavioral analytics workflows and content optimization processes without naming specific integrations. Configuration emphasis is on user behavior instrumentation, qualitative research, and continuous refinement of website interaction flows.
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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New Zealand Red Cross IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at New Zealand Red Cross
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director People and Capability | Director | HR | ||||
| General Manager | CXO | Operations | ||||
| Chief Information Officer | CXO | IT | ||||
| Payroll Manager | Manager | HR |
Apps Being Evaluated by New Zealand Red Cross Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||