Birmingham, x, B32 3NT,
United Kingdom
Newman University Technographics
Newman University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Newman University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4200 Newman University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Newman University has purchased the following applications: Moodle LMS for Learning and Development in 2020, LiveChat for Chatbots and Conversational AI in 2018, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Newman University is running and its propensity to invest more and deepen its relationship with Moodle , LiveChat, Inc. , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Newman University revenues, which have grown to $21.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Newman University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Newman University Tech Stack and Enterprise Applications
Newman University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020 Newman University implemented Moodle LMS as its central Learning and Development platform. The Moodle LMS is deployed on the university website to deliver and manage course content, assessments, and learner access for academic programs and institutional training.
The implementation configures Moodle LMS to support standard learning management workflows, including course creation and enrollment, content hosting, assignment and assessment management, and gradebook tracking. Configurations align with semester and module structures common in higher education, and instructor tools such as discussion forums and resource libraries are enabled to support teaching and learning activities.
Operational control of the Moodle LMS resides with university IT and academic administration, with governance focused on course publishing workflows, user provisioning, and access controls for faculty and learners. The Moodle LMS presence on the public site centralizes digital course delivery for departments across the institution, establishing a single platform for Learning and Development and academic course administration.
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Newman University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Newman University deployed LiveChat on its website. The deployment uses LiveChat as a Chatbots and Conversational AI solution to provide web-based conversational touchpoints for prospective students and current student enquiries.
The implementation centers on the LiveChat web widget embedded across the university site, paired with the LiveChat agent console for staff. Configuration includes scripted greetings, canned responses, chat routing to central admissions and student services queues, and chat transcript capture for follow-up. Automated message flows and basic chatbot-style triage are used to screen common questions prior to handoff to human agents.
Operational scope covers front-line web engagement on newman.ac.uk, supporting admissions, enquiries and student support workflows, with staff access to the LiveChat console for live response and transcript review. Governance emphasizes centralized management of response templates and escalation workflows to maintain consistent communication, while hosting and architecture follow a cloud SaaS model provided by LiveChat, Inc.
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Newman University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Newman University implemented Hotjar on its public website as part of its Customer Experience tooling, deploying the Hotjar application to capture on-site user behavior and feedback. The deployment places Hotjar at the center of web analytics and qualitative insight collection for the university website, aligning the application with digital engagement and user experience objectives.
The Hotjar implementation emphasizes standard Customer Experience capabilities, including session recordings, heatmaps, conversion funnel visualization, and on-site feedback widgets, configured to surface qualitative and behavioral signals across key pages. Instrumentation was delivered via client-side tagging embedded across the site, enabling web analytics, UX research, and digital marketing stakeholders to analyze session-level interactions and aggregated visual reports for iterative content and UX prioritization.
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Newman University TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Newman University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Newman University
Apps Being Evaluated by Newman University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||