Scottsdale, 8525, AZ,
United States
NFS Technology Technographics
NFS Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NFS Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 NFS Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
NFS Technology has purchased the following applications: ClickDesk Live Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2016, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NFS Technology is running and its propensity to invest more and deepen its relationship with ClickDesk , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NFS Technology revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NFS Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NFS Technology Tech Stack and Enterprise Applications
NFS Technology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClickDesk | Legacy | ClickDesk Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, NFS Technology deployed ClickDesk Live Chat on its public website to establish a real time web engagement layer. ClickDesk Live Chat is used as a Chatbots and Conversational AI application to provide a front end chat widget that captures visitor interactions and supports both live operator sessions and automated conversational workflows. The implementation places the ClickDesk Live Chat widget across primary site pages and instruments visitor tracking, chat transcripts, operator presence indicators, and session handoff capabilities.
Configuration focused on standard conversational modules, including an agent dashboard, proactive chat invitations, canned responses, and transcript logging to support customer service and sales touchpoints. Governance was implemented through business hours routing, agent queue configuration, escalation rules, and transcript retention policies to align chat handling with existing support workflows. The deployment centralizes onsite conversational engagement for web visitors and positions ClickDesk Live Chat as the primary Chatbots and Conversational AI channel for NFS Technology’s client-facing interactions.
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NFS Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, NFS Technology implemented Microsoft 365 as its primary Collaboration platform. The company website indicates active use of Microsoft 365, reflecting a cloud-first deployment for the United States based professional services firm with approximately 100 employees.
The implementation centers on core Microsoft 365 capabilities, including Exchange Online email, SharePoint Online intranet and document management, OneDrive for Business file sync, Microsoft Teams for chat and meetings, and the Office application suite for productivity. The configuration appears tenant based with centralized administrative controls, role based user provisioning, and standard collaboration controls such as team site structure, document libraries, and shared mailbox management.
Operational coverage spans company wide knowledge workers and client facing staff, supporting standard business functions in a professional services environment. Governance is organized through tenant administration and policy controls for sharing and access, with expected use of retention and compliance settings aligned to Collaboration workflows. The deployment is presented as an embedded part of NFS Technologys online presence via Microsoft 365.
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Collaboration | Collaboration |
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2021 | 2021 |
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NFS Technology Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2016 | 2016 |
In 2016, NFS Technology deployed Exclaimer Cloud Signatures for Office 365 as a cloud-hosted email signature program. The implementation is categorized under Digital Signing and integrates directly with Microsoft Office 365 to apply standardized signatures to corporate outbound email.
The deployment centered on centralized signature template management using Exclaimer Cloud Signatures for Office 365, with HTML signature templates and dynamic attribute fields to populate user details. Configuration included server side signature application so signatures are appended consistently regardless of mail client, and policy-based assignment of templates using directory attributes drawn from the Office 365 user directory.
Operational coverage extends across the company email estate for NFS Technology, with IT and marketing governance used to author, approve, and publish signature templates. The rollout was implemented as a cloud SaaS service, embedding signature orchestration into the organization email flow and surfacing standardized contact and brand information across outbound messages.
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NFS Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Lead Generation | CRM |
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2013 | 2013 |
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NFS Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at NFS Technology
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by NFS Technology Executives
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