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Ngeneration
Location
Unit 6-7 Castle Court 2,
Dudley, DY1 4RH,
United Kingdom
Website
https://www.ngeneration.co.uk/
Phone
44 87 0777-7889
Artw industry
Professional Services
Employee
Revenue

Ngeneration Technographics

Ngeneration Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Ngeneration and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Ngeneration employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Ngeneration has purchased the following applications: Fasthosts CloudNX for Application Hosting and Computing Services in 2013, Microsoft 365 for Collaboration in 2016, HaloPSA for Professional Services Automation in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Ngeneration is running and its propensity to invest more and deepen its relationship with Fasthosts , Microsoft , Halo Service Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Ngeneration revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ngeneration intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Ngeneration Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Fasthosts Legacy Fasthosts CloudNX Application Hosting and Computing Services IaaS n/a 2013 2013
Application Hosting and Computing Services IaaS 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Halo Service Solutions Legacy HaloPSA Professional Services Automation ERP Services and Operations n/a 2017 2017 In 2017, Ngeneration implemented HaloPSA as its Professional Services Automation platform to centralise IT service management workflows. The deployment focused on support for UK hospitality and retail customers, consolidating ticket intake and service delivery across the companys service desk operations. HaloPSA was configured to centralise ticketing, link assets and customer contracts directly to tickets, and capture billable time against service tasks. Configuration emphasized billable time tracking and ticket-to-asset relationship mapping to enforce contract terms and classify chargeable work within the Professional Services Automation environment. The rollout included a CRM integration to synchronize customer records and contract data, enabling accurate SLA assignment and billing triggers from ticket records. Operational coverage targeted IT service management for hospitality and retail clients in the United Kingdom, impacting service desk, account management, and billing functions. Governance changes centralized ticket ownership and contract-linked billing workflows, standardizing time capture at point of service to reduce manual reporting overhead. These changes directly increased revenue and reduced manual reporting overhead, while improving SLA performance and billing accuracy through tighter linkage of tickets, assets, contracts, and billed time.
IT Decision Makers and Key Stakeholders at Ngeneration
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Ngeneration Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ngeneration Technographics

Ngeneration is a Professional Services organization based in United Kingdom, with around 80 employees and annual revenues of $9.0 million.

Ngeneration operates a diverse technology stack with applications such as Fasthosts CloudNX, Microsoft 365 and HaloPSA, covering areas like Application Hosting and Computing Services, Collaboration and Professional Services Automation.

Ngeneration has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Fasthosts, Microsoft and Halo Service Solutions.

Ngeneration recently adopted applications including HaloPSA in 2017, Microsoft Azure Cloud Services in 2016 and Microsoft 365 in 2016, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ngeneration’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ngeneration’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ngeneration technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.