AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Ngeneration Tech Stack and Enterprise Applications

Ngeneration ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Halo Service Solutions Legacy HaloPSA Professional Services Automation ERP Services and Operations n/a 2017 2017
In 2017, Ngeneration implemented HaloPSA as its Professional Services Automation platform to centralise IT service management workflows. The deployment focused on support for UK hospitality and retail customers, consolidating ticket intake and service delivery across the companys service desk operations. HaloPSA was configured to centralise ticketing, link assets and customer contracts directly to tickets, and capture billable time against service tasks. Configuration emphasized billable time tracking and ticket-to-asset relationship mapping to enforce contract terms and classify chargeable work within the Professional Services Automation environment. The rollout included a CRM integration to synchronize customer records and contract data, enabling accurate SLA assignment and billing triggers from ticket records. Operational coverage targeted IT service management for hospitality and retail clients in the United Kingdom, impacting service desk, account management, and billing functions. Governance changes centralized ticket ownership and contract-linked billing workflows, standardizing time capture at point of service to reduce manual reporting overhead. These changes directly increased revenue and reduced manual reporting overhead, while improving SLA performance and billing accuracy through tighter linkage of tickets, assets, contracts, and billed time.
Ngeneration Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Ngeneration implemented Microsoft 365 to support Collaboration across its professional services operations. The Microsoft 365 deployment is surfaced on the company website and was adopted to consolidate productivity, communications, and client-facing content for the UK based firm with 80 employees. The implementation focused on core collaboration workloads within Microsoft 365, emphasizing corporate email, document management, file sharing, real-time conferencing and productivity applications. Configuration work addressed common collaboration capabilities such as versioned document libraries, calendaring and meeting orchestration, and integrated productivity apps to support day to day consulting work. Operational coverage includes internal collaboration and client engagement workflows, with Microsoft 365 used to manage client facing content on the website as well as internal service delivery and back office coordination. The deployment scope aligns with business functions typical of professional services, including service delivery, client communications, and administration across the United Kingdom. Governance emphasis was placed on user provisioning, access control, and document lifecycle management to meet professional services security and compliance expectations. Microsoft 365 governance and role based access processes were implemented to standardize collaboration practices and manage information exposure.
Ngeneration IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fasthosts Legacy Fasthosts CloudNX Application Hosting and Computing Services IaaS n/a 2013 2013
In 2013, Ngeneration deployed Fasthosts CloudNX to host its public-facing website. Ngeneration implemented Fasthosts CloudNX as an Application Hosting and Computing Services solution to deliver managed cloud compute and application hosting for its United Kingdom based professional services firm, supporting marketing and client engagement functions. Fasthosts CloudNX was used to centralize web content delivery and site operations, leveraging platform-level compute provisioning, virtual server hosting, and control plane tooling typical of Application Hosting and Computing Services. Operational ownership aligned with Ngeneration's web operations and marketing teams, integrating site publishing workflows with the hosted environment and establishing a single cloud platform for the company website managed via Fasthosts CloudNX.
Application Hosting and Computing Services IaaS 2016 2016

IT Decision Makers and Key Stakeholders at Ngeneration

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ngeneration Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ngeneration IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ngeneration digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ngeneration Technographics
Ngeneration is a Professional Services organization based in United Kingdom, with around 80 employees and annual revenues of $9.0 million.
Ngeneration operates a diverse technology stack with applications such as HaloPSA, Microsoft 365 and Fasthosts CloudNX, covering areas like Professional Services Automation, Collaboration and Application Hosting and Computing Services.
Ngeneration has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Halo Service Solutions, Microsoft and Fasthosts.
Ngeneration recently adopted applications including HaloPSA in 2017, Microsoft 365 in 2016 and Microsoft Azure Cloud Services in 2016, highlighting its ongoing modernization strategy.
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Our research team continuously updates Ngeneration’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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