Ngenic Technographics
Ngenic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ngenic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 57 Ngenic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ngenic has purchased the following applications: Mondido for Payment Processing in 2023, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ngenic is running and its propensity to invest more and deepen its relationship with Mondido , Google , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ngenic revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ngenic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ngenic Tech Stack and Enterprise Applications
Ngenic ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mondido | Legacy | Mondido | Payment Processing | ERP | n/a | 2023 | 2023 |
In 2023, Ngenic uses Mondido for Payment Processing. Ngenic lists Mondido Payments AB as a payment processor in its data protection documentation, indicating Mondido is used to process customer payments for the service. This is a finance and subscription payments use case for Ngenic's SaaS energy offering in Sweden, where Mondido handles card and transaction processing tied to customer billing. The record in privacy documentation establishes Mondido as an external processor with responsibilities for payment data handling.
The deployment scope is focused on customer billing and finance workflows, supporting recurring payments and transaction settlement for subscription customers. Functional capabilities described include card authorization and transaction processing consistent with Payment Processing platforms, and handling of payment related personal data as noted in Ngenic's data protection materials. Operational coverage is within Sweden and the implementation impacts finance and customer operations teams responsible for invoicing and payment reconciliation. Governance is reflected in the explicit naming of Mondido Payments AB in privacy documentation, clarifying processor roles and the flow of payment data to an external payment processor.
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Ngenic Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Ngenic implemented Google Workspace (Formerly Google G-Suite) as a cloud hosted Collaboration platform. The deployment is surfaced through the company website and provisioned for corporate teams based in Sweden, providing cloud email and collaboration services to support internal communications and document collaboration. Ngenic implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities for core productivity and team coordination functions.
Configuration focused on standard Google Workspace modules including Gmail, Google Drive, Google Docs, Google Sheets, Google Calendar, and Google Meet, with administration performed through the Google Workspace Admin console for user provisioning, groups, and access controls. The implementation emphasizes centralized account management, shared drives for team file storage, and real time document collaboration workflows consistent with Collaboration functional terminology. Operational governance appears to rely on Google Workspace built in administration and access controls to manage users and collaboration policies.
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Ngenic ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Ngenic deployed Atlassian Jira Service Desk as a customer-facing and internal support platform. The deployment exposed Atlassian Jira Service Desk on their public website to capture service requests and provide a self-service entry point, aligning the application with IT Service Management requirements for a 57 employee manufacturing company.
Atlassian Jira Service Desk configuration focused on standard IT Service Management modules, including a web-based customer portal, incident and request management, request type forms, knowledge base content, and SLA definitions. Automation rules were implemented to categorize and route web-submitted tickets to designated support roles, and request workflows were configured to reflect triage, assignment, and resolution steps common to service desk operations.
Operational coverage included customer-facing support intake via the website and internal IT service handling, with role-based access for support agents and structured ticket lifecycle governance. Process changes emphasized ticket lifecycle controls, request triage procedures, and configuration of service request fulfillment workflows to align business functions with IT Service Management practices.
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Ngenic PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Ngenic IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ngenic
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ngenic Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ngenic IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ngenic digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ngenic Technographics
Ngenic is a Manufacturing organization based in Sweden,
with around 57 employees and annual revenues of $3.0 million.
Ngenic operates a diverse technology stack with applications such as
Mondido, Google Workspace (Formerly Google G-Suite) and Atlassian Jira Service Desk,
covering areas like Payment Processing, Collaboration and IT Service Management.
Ngenic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Mondido, Google and Atlassian.
Ngenic recently adopted applications including
Mondido in 2023, Google Workspace (Formerly Google G-Suite) in 2021 and Atlassian Jira Service Desk in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ngenic’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ngenic’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ngenic technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.