Hemel Hempstead, HP2 4TZ,
United Kingdom
NHS Professionals ltd Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NHS Professionals ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 NHS Professionals ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NHS Professionals ltd has purchased the following applications: Dynamics ATS for Applicant Tracking System in 2018, DXC Lorenzo for Electronic Health Record in 2020, Microsoft Skype for Business for PBX, VoiP and Phone Systems in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NHS Professionals ltd is running and its propensity to invest more and deepen its relationship with Dynamics CRM Recruiting Solutions , In-House Applications , Eploy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NHS Professionals ltd revenues, which have grown to $762.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NHS Professionals ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dynamics CRM Recruiting Solutions | Legacy | Dynamics ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 NHS Professionals ltd implemented Dynamics ATS as an Applicant Tracking System alongside Microsoft Dynamics 365 which was provisioned as the unified Master Record repository for NHS Workers and Client Trusts. The initiative formed part of a broader workforce management program to centralize profile and client data and to introduce improved self-service capabilities for workers and clients.
The implementation included a Microsoft Azure processing framework to incrementally load delta data from various source systems, use Common Data Service, CDS, to map required fields into the CRM, and replicate records to a Cosmos DB to improve read performance. Match and merge rules were configured to add or consolidate profile data, and a Change Feed mechanism was used to apply updates back to target systems, enabling synchronized Dynamics 365 Master CRM Records.
Dynamics ATS was integrated as an AppSource add-on into the existing Dynamics 365 environment to support applicant tracking workflows, candidate profile management, vacancy tracking for client Trusts, and self-service candidate interactions. Native Dynamics 365 entities and complimentary AppSource components were leveraged to extend client and customer management and engagement capabilities without introducing separate recruitment data silos.
Project governance included data mapping and consolidation rules, incremental delta load processes, and change propagation workflows to maintain master record integrity, with project management spanning November 2018 to December 2019. The deployment explicitly aimed to provision unified Master Record profiles and to deliver new self-service and client engagement functionality through Dynamics ATS and Dynamics 365.
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Applicant Tracking System | HCM |
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2019 | 2020 |
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Applicant Tracking System, Candidate Relationship Management | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DXC Technology | Legacy | DXC Lorenzo | Electronic Health Record | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, NHS Professionals ltd deployed DXC Lorenzo as an Electronic Health Record to support booking hub operations used by clerical teams at Hallamshire Hospital in Sheffield. The 2020 deployment positioned DXC Lorenzo to service patient appointment booking and referral workflows handled by NHS Professionals ltd administrative staff and agency clerical officers.
The DXC Lorenzo Electronic Health Record configuration focused on patient scheduling functionality, referral entry and management screens, appointment slot administration, and data entry forms for patient contact logging. Clerical workflows documented in operational notes show staff using DXC Lorenzo to take inbound calls, record telephone and written communications, add patient referrals, and fill available appointment slots at short notice.
Operational coverage centered on the booking hub, with impacts on patient access and outpatient administration functions within the hospital booking team. Governance and workflow adjustments emphasized role based access for clerical officers, standardized procedures for telephone and written booking, and onboarding steps for agency staff to perform consistent data entry into DXC Lorenzo. The narrative links NHS Professionals ltd DXC Lorenzo Electronic Health Record to core patient booking and referral administration functions rather than to any specific external system integrations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Skype for Business | PBX, VoiP and Phone Systems | Collaboration | n/a | 2018 | 2018 |
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PBX, VoiP and Phone Systems | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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