Nih Consultancy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Nih Consultancy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Nih Consultancy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nih Consultancy has purchased the following applications: telbee Platform for Customer Engagement in 2023, Sentry for Application Performance Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nih Consultancy is running and its propensity to invest more and deepen its relationship with telbee , Google , Functional Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nih Consultancy revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nih Consultancy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| telbee | Legacy | telbee Platform | Customer Engagement | CRM | n/a | 2023 | 2023 |
In 2023, Nih Consultancy deployed telbee Platform on its website. Nih Consultancy uses telbee Platform as a Customer Engagement solution to support external client communications and inquiry capture for its education services in Singapore. The deployment is implemented as an embedded website configuration, reflecting a front line, client-facing implementation for a small 10 employee organization.
Implementation focused on standard Customer Engagement capabilities such as web widget embedding, asynchronous voice and video message capture, and a centralized message inbox for staff triage, aligning with common category workflows for inquiry handling and qualification. Configuration and operational ownership were assigned to the client-facing team, with governance and workflow practices established for message monitoring, response assignment, and content moderation during handover to internal staff.
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2023 | 2023 |
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