AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Niiralan Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Smilee.io Legacy Smilee.io Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019 Niiralan implemented Smilee.io on its public website to provide Chatbots and Conversational AI for customer engagement. The deployment targets web-based interactions for the Finland retail site Niiralankulma.fi and aligns the small retailer s front-line digital channel with automated conversational workflows. The Smilee.io implementation centers on an on-site conversational widget delivering guided product discovery, FAQ automation, and lead capture workflows common to Chatbots and Conversational AI. Configuration work focused on intent and response scripting, session handoffs to human staff, and a content management approach for maintaining store messaging and product guidance. Operational scope covers the Niiralankulma.fi site, with store and marketing personnel managing conversation scripts and knowledge updates, and the application serving customer service and digital storefront engagement functions. Smilee.io is the public-facing conversational layer for Niiralan, and ongoing governance emphasizes script tuning, content maintenance, and routing rules to align web inquiries with store operations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Liana Technologies Legacy LianaMailer Marketing Automation CRM n/a 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Niiralan

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Niiralan Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Niiralan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Niiralan digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Niiralan Technographics
Niiralan is a Retail organization based in Finland, with around 20 employees and annual revenues of $2.0 million.
Niiralan operates a diverse technology stack with applications such as Smilee.io, Google Workspace (Formerly Google G-Suite) and LianaMailer, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Automation.
Niiralan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Smilee.io, Google and Liana Technologies.
Niiralan recently adopted applications including Cloudflare CDN in 2020, Smilee.io in 2019 and Microsoft 365 in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Niiralan’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Niiralan’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Niiralan technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.