Noom
Noom 450 West 33rd Street, 11th Floor,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 800-910-7375
Professional Services
Noom Technographics
Noom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Noom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Noom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Noom has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2020, Greenhouse ATS for Applicant Tracking System in 2018, Medallia Athena AI for Predictive Analytics in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Noom is running and its propensity to invest more and deepen its relationship with Tipalti , Oracle , BILL Operations or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Noom revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Noom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Noom Tech Stack and Enterprise Applications
Noom ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP | n/a | 2020 | 2020 |
In 2020 Noom implemented Tipalti Invoice Management and Bill Processing System on its corporate website to centralize invoice intake and bill processing. Noom uses Tipalti Invoice Management and Bill Processing System, categorized as AP Automation, to support accounts payable and bill processing business functions across its finance organization.
The implementation emphasizes invoice capture and bill processing capabilities common to AP Automation, including electronic invoice submission, optical character recognition and automated field extraction, vendor portal intake, and configurable approval routing. Configuration work focused on automating three-way and two-way matching workflows, payment batching eligibility flags, and exception handling queues to reduce manual touch points in invoice posting and validation.
Operational coverage centers on finance, accounts payable, and procurement workflows, with the Tipalti Invoice Management and Bill Processing System serving as the primary channel for supplier invoice submission via Noom's website. Governance was structured around role-based approval hierarchies and delegated invoice handlers to enforce routing rules and exceptions, while audit trails and invoice status tracking were enabled to support month end close processes.
The deployment used standard AP Automation modules for workflow orchestration, vendor onboarding and invoice audit trails, and was positioned to consolidate invoice processing activity under Tipalti Invoice Management and Bill Processing System. The narrative links Noom, Tipalti Invoice Management and Bill Processing System, AP Automation and accounts payable as the core relationship driving the implementation.
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ERP Financial | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2019 | 2019 |
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Noom HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Noom deployed Greenhouse ATS as its Applicant Tracking System and embedded Greenhouse ATS on its corporate careers site to publish job listings and capture candidate applications. The initial deployment focused on a web-facing careers integration that routes candidate flows from Noom's website into Greenhouse ATS workflows.
Functional configuration emphasized core Applicant Tracking System modules, including job requisition management, candidate pipelines, structured interview scorecards, offer management, and recruiting reporting. Greenhouse ATS was configured to support pipeline automation and structured interview kits, with role-based access controls for recruiters and hiring managers and stage gating aligned to Noom hiring workflows.
Operational scope centers on Noom's talent acquisition and recruiting teams, with hiring managers and recruiters using Greenhouse ATS to manage end-to-end hiring workflows and evaluate candidate profiles. Governance measures include standardized scorecards, defined interview stages, and recruiter ownership of requisitions to enforce consistent screening and selection processes.
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Employee Experience | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2020 | 2020 |
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Noom AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Medallia | Legacy | Medallia Athena AI | Predictive Analytics | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Noom deployed Medallia Athena AI as a Predictive Analytics capability to drive customer support and CRM insight generation across its United States operations. The deployment centers on Medallia Athena AI text analytics and conversation analytics to ingest and normalize email and chat transcripts for downstream analysis.
The implementation configured the explicit text analytics module within Medallia Athena AI to perform transcript ingestion, natural language processing, topic classification, and conversational signal extraction. Data processing pipelines were built to clean and index transcripts and to surface structured themes and sentiment, aligning with typical Predictive Analytics workflows for automated insight generation.
Integrations focus on direct ingestion of email and chat transcripts and routing summarized insight into customer support and CRM workflows, supporting use by Noom's Customer Insights and support teams. Operational coverage is described for customer support and CRM functions within the United States, with analytics outputs used to prioritize issues and inform agent and product decisions.
Governance emphasized centralized insight review and operationalization, with the Medallia Athena product page citing Noom's Customer Insights Director about the usage pattern. The implementation delivered rapid, scalable insights and produced cost reductions as stated by the customer, while preserving focus on ongoing model tuning and transcript data governance to maintain signal quality.
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Noom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Noom Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Noom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Noom ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Noom TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Noom PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Noom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Noom CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Noom
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Noom Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Noom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Noom digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Noom Technographics
Noom is a Professional Services organization based in United States,
with around 3000 employees and annual revenues of $450.0 million.
Noom operates a diverse technology stack with applications such as
Tipalti Invoice Management and Bill Processing System, Greenhouse ATS and Medallia Athena AI,
covering areas like AP Automation, Applicant Tracking System and Predictive Analytics.
Noom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tipalti, Greenhouse and Medallia.
Noom recently adopted applications including
Zoom in 2021, DocuSign eSignature in 2021 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Noom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Noom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Noom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.