AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Noom Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tipalti Legacy Tipalti Invoice Management and Bill Processing System AP Automation ERP Financial Management n/a 2020 2020
ERP Financial ERP Financial Management 2020 2020
Expense Management ERP Financial Management 2019 2019
Payment Processing ERP Financial Management 2019 2019
Payment Processing ERP Financial Management 2019 2019
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Greenhouse Legacy Greenhouse ATS Applicant Tracking System HCM n/a 2018 2018
Employee Experience HCM 2020 2020
Recruiting HCM 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Medallia Legacy Medallia Athena AI Predictive Analytics AI-Powered Application n/a 2020 2020
In 2020 Noom deployed Medallia Athena AI as a Predictive Analytics capability to drive customer support and CRM insight generation across its United States operations. The deployment centers on Medallia Athena AI text analytics and conversation analytics to ingest and normalize email and chat transcripts for downstream analysis. The implementation configured the explicit text analytics module within Medallia Athena AI to perform transcript ingestion, natural language processing, topic classification, and conversational signal extraction. Data processing pipelines were built to clean and index transcripts and to surface structured themes and sentiment, aligning with typical Predictive Analytics workflows for automated insight generation. Integrations focus on direct ingestion of email and chat transcripts and routing summarized insight into customer support and CRM workflows, supporting use by Noom's Customer Insights and support teams. Operational coverage is described for customer support and CRM functions within the United States, with analytics outputs used to prioritize issues and inform agent and product decisions. Governance emphasized centralized insight review and operationalization, with the Medallia Athena product page citing Noom's Customer Insights Director about the usage pattern. The implementation delivered rapid, scalable insights and produced cost reductions as stated by the customer, while preserving focus on ongoing model tuning and transcript data governance to maintain signal quality.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2013 2013
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Customer Experience CRM 2020 2020
Customer Experience CRM 2021 2021
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2020 2020
Partner Relationship Management CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2012 2012
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Loss Prevention CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Noom
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Noom Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Noom Technographics

Noom is a Professional Services organization based in United States, with around 3000 employees and annual revenues of $450.0 million.

Noom operates a diverse technology stack with applications such as Tipalti Invoice Management and Bill Processing System, Greenhouse ATS and Medallia Athena AI, covering areas like AP Automation, Applicant Tracking System and Predictive Analytics.

Noom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tipalti, Greenhouse and Medallia.

Noom recently adopted applications including Zoom in 2021, DocuSign eSignature in 2021 and Adobe Experience Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Noom’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Noom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Noom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.