Norbit Technographics
Norbit Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Norbit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 311 Norbit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norbit has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021, Atlassian Jira Service Desk for IT Service Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norbit is running and its propensity to invest more and deepen its relationship with Cisco Systems , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norbit revenues, which have grown to $89.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norbit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Norbit Tech Stack and Enterprise Applications
Norbit Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Norbit deployed Cisco Webex Meetings as an embedded conferencing tool on its website. Cisco Webex Meetings provides Audio Video and Web Conferencing capabilities such as browser-based video and audio sessions, screen sharing, meeting scheduling and recording, which Norbit uses to facilitate external customer interactions directly from its web presence.
The implementation is realized as a web-embedded meeting initiation and join flow tied to Norbit's public site, enabling external participants to join hosted sessions without separate client distribution. Operational scope centers on customer-facing functions including sales demonstrations, remote technical support and partner meetings, with configuration emphasis on meeting controls, participant management and session recording to support those workflows.
|
|
|
|
|
Collaboration | Collaboration |
|
2013 | 2013 |
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
Norbit CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Norbit implemented Salesforce Sales Cloud and deployed the platform on their website to centralize inbound lead capture and front-line sales workflows. The deployment uses Salesforce Sales Cloud as a cloud SaaS CRM to deliver Sales Automation,CRM,Sales Engagement capabilities for the sales organization and commercial operations.
The implementation emphasizes core Sales Cloud functional modules, including lead management, opportunity and pipeline management, account and contact management, activity capture and sales engagement features. Configuration work focused on tailoring sales stages, record types, page layouts and automated activity logging to align with Norbit's sales processes, reflecting standard Sales Cloud workflow orchestration.
Integration points explicitly include the corporate website where web forms and enquiry flows route leads directly into Salesforce Sales Cloud, enabling immediate routing and engagement by sales users. Operational scope covers Norbit's commercial and sales teams in Norway, with governance centered on CRM data model standardization, user access profiles and sales process enforcement to support staged user adoption and ongoing sales operations.
|
Norbit ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2023 | 2023 |
In 2023, Norbit implemented Atlassian Jira Service Desk as its IT Service Management solution. Atlassian Jira Service Desk is used on Norbit's website to provide a web based service portal for submitting, tracking and responding to requests. The deployment centralizes ticket intake and standardizes service desk workflows across Norbit's IT organization and support functions.
Configuration focuses on core IT Service Management functionality including incident and request ticketing, workflow automation, SLA definition, and a customer facing portal for visibility and status updates. Operational coverage emphasizes web based service request handling with automated assignment, status tracking and escalation to enforce ticket lifecycle governance and consistent response processes. The implementation reflects a direct adoption of Atlassian Jira Service Desk to support IT and support oriented business functions at Norbit.
|
Norbit PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2018 | 2018 |
|
Norbit IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Norbit
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Norbit Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||