Norco
1125 West Amity Rd,
Boise, 83705, ID,
United States
Boise, 83705, ID,
United States
1 208-336-1643
Distribution
Norco Technographics
Norco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Norco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Norco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norco has purchased the following applications: TIMS Industrial ERP for Distribution ERP in 1987, Microsoft 365 for Collaboration in 2021, Unilog for eCommerce in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norco is running and its propensity to invest more and deepen its relationship with Computers Unlimited , Microsoft , Unilog or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norco revenues, which have grown to $125.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Norco Tech Stack and Enterprise Applications
Norco ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Computers Unlimited | Legacy | TIMS Industrial ERP | Distribution ERP | ERP Services and Operations | n/a | 1987 | 1987 |
In 1987 Norco implemented TIMS Industrial ERP from Computers Unlimited for its industrial division. Norco expanded TIMS adoption into medical operations beginning in 1989 and today 45 medical branches also use TIMS Industrial ERP, demonstrating multi-decade operational reliance on the system.
The TIMS Industrial ERP deployment functions as Norco's Distribution ERP backbone, addressing core distribution business functions including inventory management, order entry, billing, procurement and warehouse workflows tailored to industrial supply and medical equipment distribution. Configuration work emphasized branch level data segmentation, pricing and order processing workflows to support both centralized distribution and decentralized branch operations.
Computers Unlimited remains the vendor associated with the TIMS Industrial ERP implementation and Norco is presented as an early adopter and longstanding partner. Operational governance has emphasized centralized application administration with branch level operational procedures and ongoing vendor collaboration, a relationship noted in vendor communications and external recognition such as Norco being named 2023 Provider of the Year by HME News.
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Medical Practice Management | ERP Services and Operations |
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1989 | 1989 |
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Norco Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
Norco implemented Microsoft 365 in 2021 to standardize Collaboration across its distribution business. The deployment established Microsoft 365 as the enterprise Collaboration platform supporting corporate communication and document workflows for the company.
The Microsoft 365 implementation was configured to provide core Collaboration capabilities including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for user file storage, and Microsoft Teams for meeting and chat collaboration. Configuration emphasized shared libraries, document co‑authoring, and meeting orchestration to enable synchronous and asynchronous collaboration across teams.
The deployment used a cloud-hosted Microsoft 365 tenant accessible via web and is visible in components exposed on Norco's website, reflecting integration of the Collaboration platform into external web workflows. Operational coverage extended across Norco's United States operations for roughly 750 employees, supporting collaboration workflows across sales, operations, and corporate functions.
Governance included centralized tenant administration, identity and access controls, role-based permissions for content, and content retention and compliance policies to manage information lifecycle and user provisioning. Rollout was executed in phased stages with administrative controls and user enablement to align Collaboration usage with existing business processes.
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Norco eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Unilog | Legacy | Unilog | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, Norco implemented Unilog as its eCommerce platform on its public website, establishing Unilog as the primary application for online catalog presentation and order capture. The deployment positioned the application to support distributor commerce use cases and to serve online sales and customer self-service for the company website.
The Unilog implementation focused on core eCommerce capabilities including product catalog management, product information management, site search and navigation, pricing configuration and checkout order capture. Configuration work emphasized storefront content management and merchandising to reflect distribution catalog structures and to support account-level ordering workflows and customer account management.
Operational coverage spanned eCommerce, merchandising, sales and customer service functions, with governance centered on catalog and pricing controls and processes for content updates and order handling. The implementation oriented integrations and operational patterns toward standard eCommerce connection points such as ERP and inventory systems, payment processing and shipping services for order validation and fulfillment, while internal workflows were adjusted to centralize catalog governance and online order operations.
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Norco ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2024 | 2024 |
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Norco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Norco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CFO | CXO | Finance | |
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Executive Vice President Operations | VP | Operations | |
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CIO | CXO | IT | |
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Apps Being Evaluated by Norco Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Norco IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Norco digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Norco Technographics
Norco is a Distribution organization based in United States,
with around 750 employees and annual revenues of $125.0 million.
Norco operates a diverse technology stack with applications such as
TIMS Industrial ERP, Microsoft 365 and Unilog,
covering areas like Distribution ERP, Collaboration and eCommerce.
Norco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Computers Unlimited, Microsoft and Unilog.
Norco recently adopted applications including
Freshservice in 2024, Microsoft 365 in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Norco’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Norco’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Norco technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.