Barnstaple, EX31 1DG,
United Kingdom
North Devon Council Technographics
North Devon Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by North Devon Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 158 North Devon Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that North Devon Council has purchased the following applications: Civica Financials for Government ERP in 2015, Microsoft 365 for Collaboration in 2019, Umbraco CMS for Web Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems North Devon Council is running and its propensity to invest more and deepen its relationship with Civica , Microsoft , Umbraco or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing North Devon Council revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for North Devon Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
North Devon Council Tech Stack and Enterprise Applications
North Devon Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Financials | Government ERP | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015 North Devon Council implemented Civica Financials as its Government ERP for core municipal finance operations. Civica Financials, referenced in council records as Authority Financials, is recorded as the council's principal financial application and centralizes the council finance function under a Government ERP framework.
The implementation aligns with standard Government ERP functional scope, with Civica Financials configured to provide general ledger, accounts payable, accounts receivable, fixed asset management, budgeting and financial reporting capabilities. Configuration work emphasized chart of accounts definition, budgetary control profiles, accrual accounting workflows and statutory reporting templates consistent with local government finance requirements.
Operational responsibility for Civica Financials is scoped to the council finance department, supporting transactional processing, supplier payments, income collection and month end close cycles across council services. Governance changes accompanying the deployment focused on formalized approval workflows, audit trail and financial control processes, embedding Civica Financials into routine budgetary oversight and statutory finance reporting for North Devon Council.
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North Devon Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, North Devon Council implemented Microsoft 365 to establish a centralized Collaboration platform for council staff. The Microsoft 365 deployment includes core collaboration capabilities typical of the suite, such as Exchange Online email, Microsoft Teams for meetings and messaging, SharePoint Online for intranet and document libraries, and OneDrive for Business for personal file storage, and the application Microsoft 365 is referenced on the council website indicating active use of these services.
The implementation supports internal communications, document management, and collaborative casework across council departments covering approximately 158 employees, aligning the Collaboration platform with public sector operational needs. Governance and operational controls were configured at the tenant level with user provisioning, role-based access management, and policy-driven content sharing and retention workflows to enforce council IT governance and secure external-facing collaboration on the website.
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North Devon Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Umbraco | Legacy | Umbraco CMS | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015 North Devon Council deployed Umbraco CMS on its public website. The Umbraco CMS implementation serves as the councils Web Content Management platform, centralizing web publishing and content authoring for northdevon.gov.uk and related service pages.
The deployment leverages standard Web Content Management capabilities such as templating and presentation layer control, rich text editing, media library management, content versioning, publishing schedules, and role based editorial workflows. Configuration focused on editorial governance, content types aligned to council services, and user roles for web editors and content owners to manage approvals and staged publishing.
Operational responsibility sits with the council web and communications functions, using Umbraco CMS to coordinate content updates across service areas and to structure site navigation and information architecture. Governance emphasizes editorial workflows and access control to match municipal content processes, while the platform provides a unified authoring surface for ongoing website maintenance and updates.
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Web Content Management | Content Management |
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2020 | 2020 |
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North Devon Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Citizen Engagement | CRM |
|
2019 | 2019 |
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North Devon Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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North Devon Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at North Devon Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by North Devon Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||