Danvers, 1923, MA,
United States
North Shore Community College Technographics
North Shore Community College Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by North Shore Community College and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 North Shore Community College employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that North Shore Community College has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2010, EAB Enrollment for Admissions and Enrollment Management in 2022, Provide Support for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems North Shore Community College is running and its propensity to invest more and deepen its relationship with Intuit , EAB , Provide Support or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing North Shore Community College revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for North Shore Community College intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
North Shore Community College Tech Stack and Enterprise Applications
North Shore Community College ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2010 | 2010 |
In 2010 North Shore Community College implemented Intuit Quickbooks Enterprise as its ERP Financial application, centralizing core finance and administrative transaction processing under Intuit Quickbooks Enterprise for institutional accounting functions. The deployment positioned the application as the primary system supporting college finance, procurement-adjacent administrative units, and operational budgeting activities.
The implementation configured standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, and consolidated financial reporting, with the chart of accounts and fund-based structures adapted for higher education accounting requirements. Intuit Quickbooks Enterprise was set up with multi-user role-based permissions to separate transaction entry, approval, and reconciliation responsibilities across finance teams.
Architecturally the solution used a centralized database and server-based deployment model to support concurrent users across campus finance offices and administrative departments, sized for an institution with roughly 800 employees. Operational scope encompassed day-to-day transaction processing, month-end close workflows, and preparation of financial statements used in institutional budgeting cycles.
Governance and rollout focused on finance unit adoption and process standardization, introducing documented invoice processing and receivables workflows alongside periodic reconciliation routines to support institutional controls. Ongoing administration was retained by college finance leadership with IT oversight for user access control and system operations.
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North Shore Community College ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EAB | Legacy | EAB Enrollment | Admissions and Enrollment Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 North Shore Community College deployed EAB Enrollment as its Admissions and Enrollment Management application. The deployment surfaces EAB Enrollment on their public website to centralize online application intake and digital prospect engagement for prospective students.
The implementation leverages Admissions and Enrollment Management capabilities including online application forms, prospect and inquiry tracking, event and appointment scheduling, automated applicant communications, and enrollment funnel management. Configuration work focused on form workflows, routing rules for application review, and automated notifications to align with existing admissions processes.
EAB Enrollment is embedded into the college website to capture applicant data and route leads directly to admissions staff, providing operational coverage across admissions and enrollment offices on campus. Governance centered on standardized intake workflows, centralized application routing, records retention procedures, and role based access controls for admissions reviewers and enrollment officers.
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North Shore Community College AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Provide Support | Legacy | Provide Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, North Shore Community College deployed Provide Support on its public website. Provide Support was implemented as a web-embedded conversational layer classified as Chatbots and Conversational AI to manage inbound student and public inquiries and to instrument first touch engagement on the college site.
The deployment centered on the Provide Support live chat widget and conversational workflows, with configuration of canned responses for common FAQs, operator queue routing for staffed hours, session transcript capture, and dashboard reporting for volume and interaction trends. Operational responsibility was split between the college IT team for widget deployment and technical configuration, and student services for conversation scripts and escalation procedures, with a phased activation across primary site pages to align governance and staffing.
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North Shore Community College Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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North Shore Community College Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Web Content Management | Content Management |
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2021 | 2021 |
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North Shore Community College CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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North Shore Community College PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
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North Shore Community College IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at North Shore Community College
Apps Being Evaluated by North Shore Community College Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||