Newport Beach, 92660, CA,
United States
Northbound Treatment Services Technographics
Northbound Treatment Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Northbound Treatment Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Northbound Treatment Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Northbound Treatment Services has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Relias LMS for Learning and Development in 2022, Kipu EMR for Electronic Health Record in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Northbound Treatment Services is running and its propensity to invest more and deepen its relationship with Oracle , Relias , Kipu or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Northbound Treatment Services revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Northbound Treatment Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Northbound Treatment Services Tech Stack and Enterprise Applications
Northbound Treatment Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Intuit Quickbooks Enterprise | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Northbound Treatment Services implemented Oracle NetSuite ERP as its ERP Financial system. The deployment replaced Intuit Quickbooks Enterprise and consolidated the provider's finance functions into a cloud hosted Oracle NetSuite ERP instance, with oversight focused on configuring core financial ledgers and accounting controls.
The implementation configured standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, chart of accounts, and financial reporting, and included data migration from Intuit Quickbooks Enterprise. A Financial Information reporting system was designed to centralize operational reporting and to align chart of accounts and reporting hierarchies with organizational billing and fund tracking requirements. Because NetSuite is not HIPAA compliant, the project team developed a workaround based on data segmentation and operational controls to prevent storage of protected health information inside the ERP.
Operational rollout concentrated on finance and accounting functions across the United States entity, with process updates to month end close, billing reconciliations, and reporting workflows. Governance changes established new data handling procedures and reporting ownership to maintain compliance boundaries between clinical systems and the Oracle NetSuite ERP environment.
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Northbound Treatment Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Relias | Legacy | Relias LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, Northbound Treatment Services implemented Relias LMS. The Relias LMS was adopted as the organization s primary Learning and Development platform to deliver mandatory online coursework and role specific training for clinical staff at its Garden Grove, CA treatment center. Clinical Support Specialists completed the full Relias online curriculum, covering urine analysis client protocols, medication administration and scheduling, medication discharge documentation, medication destruction procedures, and safety and client engagement practices.
Configuration emphasized a structured course catalog, role based assignments, competency assessments and completion tracking within Relias LMS, with learning records aligned to operational tasks such as census charting, bed board management and UA lists that staff maintained using Microsoft Office tools including Excel, Word and Outlook. The implementation supported training workflows tied to patient level of care and rounding protocols, and it was managed by clinical leadership and training coordinators who assigned curricula and monitored completion and competency inside Relias LMS.
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Northbound Treatment Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kipu | Legacy | Kipu EMR | Electronic Health Record | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Northbound Treatment Services implemented Kipu EMR, an Electronic Health Record used across its intensive outpatient and substance use disorder and mental health programs. The deployment at the Northbound Treatment Center in California brings Kipu EMR into clinician workflows for associate therapists, psychiatrists, case managers, and nursing staff.
Kipu EMR was configured to support core behavioral health clinical modules, including structured clinical documentation and progress notes, comprehensive biopsychosocial assessments and diagnostic formulations aligned with DSM-5 and ASAM criteria, and individualized treatment plan authoring and tracking. Documentation templates capture modality and group therapy details for CBT, DBT, MI, ACT, and trauma informed interventions, while risk assessment instruments such as CSSRS and safety planning are recorded within the clinical record.
Operational coverage emphasizes multidisciplinary continuity of care, discharge planning, and linkage to outpatient providers and community resources, with the Electronic Health Record serving as the central record for case consultations and utilization reviews tied to payer requirements. Role based documentation and workflow orchestration support IOP and SUD program delivery, enabling clinicians to document group and individual psychotherapy, crisis stabilization events, and aftercare coordination in Kipu EMR.
Governance and process controls center on clinical supervision, documentation quality and Golden Thread consistency to meet compliance expectations and support utilization review workflows. Kipu EMR functions as Northbound Treatment Services' Electronic Health Record platform that structures clinical workflows, assessment capture, treatment planning, and discharge coordination across the California treatment site.
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Northbound Treatment Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Northbound Treatment Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Engagement | CRM |
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2020 | 2020 |
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Northbound Treatment Services TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Northbound Treatment Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Northbound Treatment Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Northbound Treatment Services
Apps Being Evaluated by Northbound Treatment Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||