AI Buyer Insights:

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Northbound Treatment Services Tech Stack and Enterprise Applications

Northbound Treatment Services ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Intuit Quickbooks Enterprise Oracle NetSuite ERP ERP Financial ERP n/a 2015 2015
In 2015, Northbound Treatment Services implemented Oracle NetSuite ERP as its ERP Financial system. The deployment replaced Intuit Quickbooks Enterprise and consolidated the provider's finance functions into a cloud hosted Oracle NetSuite ERP instance, with oversight focused on configuring core financial ledgers and accounting controls. The implementation configured standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, chart of accounts, and financial reporting, and included data migration from Intuit Quickbooks Enterprise. A Financial Information reporting system was designed to centralize operational reporting and to align chart of accounts and reporting hierarchies with organizational billing and fund tracking requirements. Because NetSuite is not HIPAA compliant, the project team developed a workaround based on data segmentation and operational controls to prevent storage of protected health information inside the ERP. Operational rollout concentrated on finance and accounting functions across the United States entity, with process updates to month end close, billing reconciliations, and reporting workflows. Governance changes established new data handling procedures and reporting ownership to maintain compliance boundaries between clinical systems and the Oracle NetSuite ERP environment.
Northbound Treatment Services HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Relias Legacy Relias LMS Learning and Development HCM n/a 2022 2022
In 2022, Northbound Treatment Services implemented Relias LMS. The Relias LMS was adopted as the organization s primary Learning and Development platform to deliver mandatory online coursework and role specific training for clinical staff at its Garden Grove, CA treatment center. Clinical Support Specialists completed the full Relias online curriculum, covering urine analysis client protocols, medication administration and scheduling, medication discharge documentation, medication destruction procedures, and safety and client engagement practices. Configuration emphasized a structured course catalog, role based assignments, competency assessments and completion tracking within Relias LMS, with learning records aligned to operational tasks such as census charting, bed board management and UA lists that staff maintained using Microsoft Office tools including Excel, Word and Outlook. The implementation supported training workflows tied to patient level of care and rounding protocols, and it was managed by clinical leadership and training coordinators who assigned curricula and monitored completion and competency inside Relias LMS.
Northbound Treatment Services ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kipu Legacy Kipu EMR Electronic Health Record ERP Services and Operations n/a 2025 2025
In 2025 Northbound Treatment Services implemented Kipu EMR, an Electronic Health Record used across its intensive outpatient and substance use disorder and mental health programs. The deployment at the Northbound Treatment Center in California brings Kipu EMR into clinician workflows for associate therapists, psychiatrists, case managers, and nursing staff. Kipu EMR was configured to support core behavioral health clinical modules, including structured clinical documentation and progress notes, comprehensive biopsychosocial assessments and diagnostic formulations aligned with DSM-5 and ASAM criteria, and individualized treatment plan authoring and tracking. Documentation templates capture modality and group therapy details for CBT, DBT, MI, ACT, and trauma informed interventions, while risk assessment instruments such as CSSRS and safety planning are recorded within the clinical record. Operational coverage emphasizes multidisciplinary continuity of care, discharge planning, and linkage to outpatient providers and community resources, with the Electronic Health Record serving as the central record for case consultations and utilization reviews tied to payer requirements. Role based documentation and workflow orchestration support IOP and SUD program delivery, enabling clinicians to document group and individual psychotherapy, crisis stabilization events, and aftercare coordination in Kipu EMR. Governance and process controls center on clinical supervision, documentation quality and Golden Thread consistency to meet compliance expectations and support utilization review workflows. Kipu EMR functions as Northbound Treatment Services' Electronic Health Record platform that structures clinical workflows, assessment capture, treatment planning, and discharge coordination across the California treatment site.
Northbound Treatment Services AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2019 2019
Northbound Treatment Services CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2019 2019
Sales Engagement CRM 2020 2020
Northbound Treatment Services TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Northbound Treatment Services PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
Northbound Treatment Services IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Northbound Treatment Services

First Name Last Name Title Function Department Email Phone
Billing and Collections Manager Manager Finance
Chief Financial Officer CXO Finance
Clinical Director Director Operations
CEO CXO Operations
CFO CXO Operations
Director of Admissions Director Operations
Director of Business Development Director Sales

Apps Being Evaluated by Northbound Treatment Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Northbound Treatment Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Northbound Treatment Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Northbound Treatment Services Technographics
Northbound Treatment Services is a Healthcare organization based in United States, with around 120 employees and annual revenues of $12.0 million.
Northbound Treatment Services operates a diverse technology stack with applications such as Oracle NetSuite ERP, Relias LMS and Kipu EMR, covering areas like ERP Financial, Learning and Development and Electronic Health Record.
Northbound Treatment Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Relias and Kipu.
Northbound Treatment Services recently adopted applications including Kipu EMR in 2025, Relias LMS in 2022 and Vercel Frontend Cloud in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Northbound Treatment Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Northbound Treatment Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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