AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Northstar Services Tech Stack and Enterprise Applications

Northstar Services AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Northstar Services implemented Hubspot Live Chat on their website, deploying the Hubspot Live Chat widget as a client-side engagement layer. The implementation leverages the vendor platform to capture visitor sessions, persist chat transcripts, and create contact records within HubSpot, aligning with Chatbots and Conversational AI capabilities. Configuration work focused on chatflows, canned responses, and routing rules to direct inbound messages to a shared team inbox used by staff. Northstar Services Hubspot Live Chat Chatbots and Conversational AI supports the companys sales and client services business functions by centralizing inbound web inquiries into the platform. Operational scope is limited to the public website and front-line staff, with lightweight governance that assigns chat ownership to responders and documents standard operating procedures for triage and manual follow-up. The deployment reflects a small professional services profile using embedded conversational tooling to capture leads and manage real-time client engagement without added third-party integrations.
Northstar Services Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Northstar Services implemented Microsoft 365 as its Collaboration platform. Public site references indicate Microsoft 365 is in active use for the small United Kingdom professional services firm of about 10 employees. The deployment centers on tenant-hosted Collaboration capabilities, including Exchange Online email, Microsoft Teams for meetings and chat, SharePoint Online for shared document libraries, and OneDrive for individual file storage, with user accounts and access managed through the Microsoft 365 tenant console. Northstar Services Microsoft 365 Collaboration supports internal communications, document management, scheduling and file sharing across the company, and governance has been applied through role-based access and standard tenant administration workflows.
Collaboration Collaboration 2022 2022
Northstar Services CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2020 2020
In 2020 Northstar Services deployed Hotjar on its public website, adopting the Hotjar application within the Customer Experience category to capture onsite user behavior and qualitative feedback. The implementation concentrated on pages hosted at https://www.northstarltd.co.uk and established a direct relationship between Northstar Services, Hotjar, Customer Experience and the companys web and client engagement functions. Deployment used a site-level tracking snippet embedded in site templates to enable session recordings, visual heatmaps, on-page feedback widgets and short surveys that are typical capabilities in the Customer Experience category. Configuration work emphasized page targeting and sampling controls, with basic privacy filtering to align with UK data protection expectations, and operational ownership was assigned to marketing and client services personnel for ongoing configuration of funnels and qualitative feedback workflows.
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2021 2021
Northstar Services IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2021 2021
Northstar Services CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Endpoint Detection and Response (EDR) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Northstar Services

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Northstar Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Northstar Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Northstar Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Northstar Services Technographics
Northstar Services is a Professional Services organization based in United Kingdom, with around 10 employees and annual revenues of $1.0 million.
Northstar Services operates a diverse technology stack with applications such as Hubspot Live Chat, Microsoft 365 and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Northstar Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot, Microsoft and Contentsquare.
Northstar Services recently adopted applications including CodeTwo Email Signatures in 2022, Hubspot Marketing Automation in 2021 and Amazon CloudFront in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Northstar Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Northstar Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Northstar Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.