Seattle, 98195, WA,
United States
UW Medicine (WA) Technographics
UW Medicine (WA) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UW Medicine (WA) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35000 UW Medicine (WA) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UW Medicine (WA) has purchased the following applications: Sterling Background Check for BackGround Screening in 2020, NextGen EHR for Electronic Health Record in 2013, Rocket.chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UW Medicine (WA) is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , Workday , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UW Medicine (WA) revenues, which have grown to $5.84 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UW Medicine (WA) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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UW Medicine (WA) Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2020 | 2020 |
In 2020, UW Medicine (WA) deployed Sterling Background Check to standardize BackGround Screening workflows across HR, recruiting, and onboarding functions. Sterling Background Check was implemented to support candidate screening, identity verification, adjudication workflows, and integration into hiring and new hire orientation processes for UW Medicine.
The implementation configured core BackGround Screening capabilities including automated order orchestration, criminal and education verification workflows, reference check coordination, and decisioning or adjudication queues used by HR specialists. Sterling Background Check was used alongside existing HR tooling to align screening results with requisition and offer processes, and the full application name Sterling Background Check is referenced in operational procedures and access controls.
Operational integration and governance focused on connecting background screening with HR systems and document repositories that UW Medicine already used. The deployment included integrations and operational interoperability with ADP Enterprise for user provisioning and pay data alignment, E‑Verify for employment eligibility verification, applicant tracking platforms cited by staff such as Newton and Trakstar, and document management systems including OnBase and SharePoint, while SterlingONE and Catalyst were referenced in screening and case management workflows. Governance controls emphasized role based user access, standardized screening workflows for new hires and contractors, and embedding background check steps into New Employee Orientation and recruiting requisition processes.
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Payroll | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextGen Healthcare | Legacy | NextGen EHR | Electronic Health Record | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, UW Medicine (WA) implemented NextGen EHR, an Electronic Health Record, to centralize clinical documentation and medical record workflows across its facilities. The NextGen EHR engagement emphasized the NextGen Medical Record System and included targeted operational work on clinical printing and user access provisioning.
Configuration and functional work focused on core Electronic Health Record capabilities typical for the category, including clinical documentation, charting workflows, and user profile configuration, with particular attention to printing subsystems within the NextGen Medical Record System. Implementation activities balanced system-level configuration and hands-on troubleshooting, notably resolving complex printing issues in the NextGen Medical Record System.
The deployment was integrated with enterprise identity and collaboration infrastructure, Active Directory and Microsoft Exchange Server were used to manage employee accounts and mailboxes, and Microsoft SharePoint was maintained for site pages, permissions, links, and lists. Operational support extended to helpdesk and desktop functions, including imaging and configuring new desktops and laptops, provisioning new iPhones and MiFi devices, and supporting EmpowerTime accounts.
Operational governance included authoring and maintaining knowledgebase documentation and embedding support workflows into helpdesk processes to sustain the NextGen EHR environment. Support responsibilities crossed clinical IT and desktop/helpdesk teams to ensure continuity of access, documentation, and printing operations for the Electronic Health Record.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, UW Medicine (WA) deployed Rocket.chat as a website-facing implementation within the Chatbots and Conversational AI category to add a conversational layer to its public site. Rocket.chat is implemented on uwmedicine.org to provide real-time conversational engagement between site visitors and the organization, aligning the application, Chatbots and Conversational AI, and UW Medicine (WA) with patient and visitor digital engagement functions.
The deployment is delivered as a web-embedded chat layer that exposes standard Chatbots and Conversational AI capabilities, including real-time messaging, a conversational user interface, and automated response patterns with agent handoff workflows typical of this application class. Configuration appears focused on site-level integration and user session handling rather than back-end systems orchestration, keeping the implementation scope centered on the public website.
Operational ownership is aligned with digital experience and IT operations, with the Rocket.chat instance servicing website visitors and supporting patient-facing communication and contact center intake workflows. Governance emphasis is on web channel management and conversational policy, reflecting a narrowly scoped rollout for web-based engagement rather than broad enterprise system integration.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at UW Medicine (WA)
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by UW Medicine (WA) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||